Community resources
Community resources
Community resources
Jira
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How to hide the Priority field, which is a system field for only one project, not from all projects? Thanks
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I am trying to delete it but I am receiving the message "This board contains issues from these active sprints: Sprint A, Sprint B. We recommend deleting or completing these active sprints before dele...
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I have a Jira Cloud project with the default issue types associated with it. I was asked to add an entirely new workflow for a secondary hierarchy of the project. I understand the design to have diff...
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...What I'm struggling now with is how to accept the story. In a true Kanban style we're not moving issues back on the Scrum board. So for example if during code review some issues come up which the d...
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Hello guys, I have a Jira server that can not connect to the Market place. Every looks configured properly, we have no proxies, in fact I also have a BitBucket server that can connect ...
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Hey community! The Atlassian support was not able to help me but may you can, would be great! We are trying to run one unified backlog with two Scrum teams, a data science Kanban team and a Kanban b...
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There are 4 issues that appear on Jira open issues grid, but clicking on them does not open the issue details. I cross verified the records in the database table 'jiraissue'..no such records e...
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We're currently setting at Jira version 5.4, can we just do one upgrade to 8.02 or do we have to do it incrementally?
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Our company switched to a new ticket view in Jira. Once they did that the little markdown switch is missing. I can't figure out how to write the special Jira text markdowns to format my comment...
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We are a startup and we have multiple projects in our Jira Software. I am a new Product Manager here and expected to lead a couple of Projects for now. What Kind of Permission should I be given acces...
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We have instructed our Backlog Kanban Board to hold only Backlog tickets, but upon opening it, it has both Open and Backlog tickets. Desired outcome: Backlog Board only has "Backlog items" and not o...
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I have some projects sitting in my backlog that I don't want to delete because they may become a priority at a later date but I want to remove from my backlog to minimize the clutter. Is there somewh...
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We installed a trial version of 'Structure' plugin. Created a new structure, selected Automation > Extend with > 'here I am able to see only 3 options namely: Linked issues, Stories unde...
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I am a beginner Jira Software user. Our company just now starting to use Jira for software development. I plan to use next-gen project template because I would like to have the roadmap feature...
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I am trying to create a new JIRA Issue under an existing EPIC. But when I try to specify the Issuetype I get an error that the issuetype used is a parent issuetype. Please help with the R...
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Hi there, i'm missing all the jira software presets like SCRUM and KANBAN. Where can i find them?
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Hi all, We are trying to define a catalog of services that we should need to handle when a common user call to L1 asking for help. At the moment, we don´t know how to define it with all the service...
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My team has received at export from JIRA 7.9.2 Server and confluence. I am trying find the download url. In order to recover the JIRA export. Any Help is Appreciated
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We have a Jira Cloud Support Desk instance, and have a requirement to track customer credits used. Cloud limits a lot of what we can do, so I hope someone has a way to do this, whether through extrem...
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I'm looking at previous sprints' status reports and can see the lists of tickets that were "Issues Complete" and "Issues Not Completed". In the reports view, I can see the statuses of the tickets as ...
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We are trying to prevent people in our support project from seeing issues we do not want them to see. We have in place currently Issue Security so the users can only see Issues that they created (Rep...
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...m wondering if "Status Category Changed" is a new system field on Jira Cloud. "label": "Status Category Changed", "type": "Date", "readOnly": true, "f...
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Does anyone know where I can find the webinar Bring Powerful Automation To Your Boards With Butler from 4/4/19 at 1 pm est.? I think Atlassian hosted on Zoom with the Butler creator and mkt&nbs...
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Need help upgrading\installing a new JIRA license, original 10 user license was bought not on contractor's company account, and need help replacing it with a company's license. When login in to JIRA...
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Hi All, I must admit I am brand new to JIRA. I am trying to build a service desk workflow that sends an email containing relevant information populated from the required fields to an admin in my sys...
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