I am trying to migrate my data from jira cloud to jira server

[Krutika C R]

I am trying to migrate data from jira cloud to jira server. I am following the official documentation to do so. As per the documentation the backup file needs to be mentioned in the jira setup wizard. To do so which path in the jira server should the backup file(zip file that contains entities.xmla and activeobjects.xml) be placed. Also in the filename field of the import existing data screen which filename does it refer to?

[Andy Heinzer]

Hi,

I understand you are trying to migrate your Jira Cloud data to Jira Server and you have some concerns about where these backup files go.

This zip file that contains just the entities.xml and the activeobjects.xml files should be placed in the $JIRAHOME/import/ folder.  That Jira Home directory could be in a different file path depending on your setup.

Once that file exists in that folder, then in the Jira Server Setup wizard there is a link to 'import existing data' that you can select when setting up Jira.  (If your setup wizard prompts you to create an admin account and set the password, then you've gone too far, the import link is before that screen).

When you reference the file, you need to reference the zip file you created that contains those two .xml files.   So, you can enter in that filename, say jiracloudbackup.zip

I hope this helps.

Andy