Hi, We have got cases where non-jira users forwarding emails could create a ticket, but the .eml file is not added as attachment of the ticket, even if the header contains Content-Type: messa...
Hello, i'm Francesco and i'm a "new site admin" on a company with many user, i have a question about the completed projects; What to do with completed projects? Do they need to be archived or shoul...
Hi all I am creating issues in a bulk, i.e., uploading tickets in bulk into the JIRA ..so i want to make some custom fields to be read only while creating issue itself,...So i had created custom fie...
Hi, I have the follow case: I have setup approvals on a status with approve/decline transitions. On the Approve transition I also want to have additional condition where a custom field has s...
Dear All Good Day. I would like to create a dashboard or report that shows all tickets that has no update or comment from 5 days and after. I need basically to find the tickets that has no update wi...
As per subject, we need to send email contains JIRA Issue key for reference. It's possible to do with scriptrunner for JIRA? If possible, how? (need details answer because I am not script develope...
JIRA Server 7.9.2 Is there any functionality that would enable us to add code or text snippets against a JIRA ticket directly as opposed to having to save them externally as attachments and the...
Im trying to add a custom field into a script runner email template. Dear ${issue.assignee?.displayName}, Value = $issue.getCustomFieldValue("Partner") Regards ${issue.reporter?.displayName} ...
I have created a Bug Workflow for our Jira Project, for this I have set Create edit and a Close Bug Screen. The Close bug screen has the resolution field added to it and this is set as...
I have more than one JIRA cloud sites for different clients and would like to bring them all together into one. The backup and import process guide has a warning that the import overwrites all s...
when i put the url i can not get the page. i have disabled in manage add on -> system-> activity stream plug in and i got this error. i enabled it again but still got that error. ...
...hought to use CSV configuration file to like that : "Créé par" : { "jira.field" : "reporter", "userChanged" : "false", "manualMapping" : "true" }, "config.value.mappings" : { "Créé p...
Hi, i've the same projects an two JIRA ServiceDesk instance and i want to import data via CSV import from instance A to instance B. But i can't map all fields, only author, agent, category and summ...
Hi In our Jira System, we are using customized Workflow and we had several Status values (lets say "PC0","PC1", ..."PC7") for the Status Field which was named as 'PCF Status" and w...
We have a bunch of Jira servers. We are considering to go to cloud. The plan is to migrate slowly but federating Jira instances in the meantime. Is it possible to connect jira cloud and server tog...
Our team are long time Trello users, and this past week we decided to try using Jira due to some of the benefits it would bring us. We're using a next-gen project, and so far have everything working...
I am looking for good Jira2Jira sync app. Any ideas of someone that already synchronized at least 2 instances - cloud and server? I am looking for an approach independently of self-hosted or cloud-ho...
I have just reinstalled Jira server as we started an install and then never finished it. The install has worked on a trial licence but I am unable to add in the following licences. 1) perpetual Jir...
I need to find it in order to add it to the group JIRA users. Maybe that's the reason why some of my JIRA field like EPIC LINK are not in my JIRA issue formulary I create from Zendesk... Alth...
We are using Test Management for JIRA and i don't seem to find an option to share my report generated for Test Cycle execution for next-gen project. It only allows me to store it as pdf or print it....
Dear All I want to popup the *.vm template when clicking on the web panel or web item. However, very little information is available. Help me Best Regards. Thanks...
Billing->Billing Details->Add Payment Method I fill in: company name country company address VAT number Click next -> pop up :"Aww you're missing billing address" What is goin...
I am working on project which include two difffrent teams but we have single project . The single burndown chart is created to determine the velocity of overall project and team. Is it possible...
Hi, We are getting issues with Jira portfolio in our Jira instance. ---------------------------------------------------------------------------------------------- Problem 1 : ************...
Hi Folks, I have below script to calculate Working days between two custom date fields which are only date fields (NO time stamp). Please help me to understand "where i am wrong in bel...
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