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Community resources
Jira
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is there any way to set a condition/validator that approver can only transition on a workflow if they are not in a same group as the assignee? example: user1, user10 = groupA user2, user22...
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Looking to learn the experience from others who have had challenges while working through Jira App Uninstalls. What has gone wrong? What kind of problems have occurred? How were problems resolved?...
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I'm wondering if it's possible to configure a custom field to behave like the "Component" or "Issue Link" field where you can select multiple values from a pre-defined list. I'm aware of the multi-se...
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Hello, We have a question regarding custom field configurations. We have a custom cascade field named "SiteOptions". This field is assigned to multiple projects with different configu...
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Are there any suggestions? We have multiple vendors providing JIRA DM support for our company. In trying to setup "Time to SLA Plugin" to calculate SLAs per vendor. I can setup S...
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I'm trying to use query parameters when getting worklogs of an issue (https://developer.atlassian.com/cloud/jira/platform/rest/v2/#api-rest-api-2-issue-issueIdOrKey-worklog-get). No matter what I do,...
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In a Kanban board setup it looks cluttered when we have a parent issue with sub-tasks under it. Sub-tasks are very slightly indented and you have to go by the tiny blue icons. Is there a bette...
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Hello. I have setup JIRA to have multiple verticle columns (To Do, In Process, QA, done, etc..). I can see how long a particular ticket is in a column, say "in Process" 4 days, but when I move...
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I have 15 Accounts under one Customer, but for a different view, I only want to report on 4 of the Accounts in the gadget: Account Hours by Customer. Can I filter on the 4 Accounts?
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Hi, I am getting below error An error was encountered whilst handling messages from the mail server "CMWorkGroup" using the handler "class com.atlassian.jira.plugins.mail.handlers.CreateOrC...
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Is it possible to restrict the due date field for selection such that for a specific Request Type, customers cannot accept anything sooner than 5 business days away? We would need a different due dat...
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Scenario in Question I have 2 groups of users that interact with a project. Users-A should be able to see all issues across the project, create issues, etc. Users-B should only be able to see the...
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In case we wish to use Jira Software Docker image and manage it via Kubernetes for one of our client requirements. Does Atlassian provide support in case of any issue? Specifically, when Jira Softwar...
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I have cloned our production Jira instance which redirects port 8080 requests to https on port 8443 to use that to troubleshoot some performance issues. The new instance does not need/have https. For...
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In our last sprint , we had incomplete stories that when we closed the sprint we chose option to move incomplete stories to next sprint like we always do. However this time the Sprint Report sh...
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Good day! In java code i try to send error message to the log by using command: protected Log log = LogFactory.getLog(LoginFilter.class); --- log.error("Error message"); --- But it can'...
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Hi is it possible to calculate the number of sub tasks or create a custom field that count number of sub tasks (by status) in a parent task?
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Hi All, I have an SLA to measure the success of communications frequency to our clients. The frequency is dependent on priority. e.g. A critical incident requires an hourly update on the JIRA...
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A few teams and I have been ordered to use new Versions to show version containers. So to do this accurately we had to move completed stories that were not in a version; or stories that were at...
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I have been unable to set up a filter in “Filter Manager” that correctly filters out “Closed” projects in Timesheet view. Filters that worked correctly in the previous version of Timesheets no longer...
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I am new to Big Picture.. I have created a new Program.. Where I am getting Time Tracking with progress bar, Have to replace it with %
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Hello, I'd like to create a calculated custom field (using the Innovalog plugin) that takes the URL of the Confluence link and stores it in a custom field. This is to be able to show the URL in a s...
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How does JIRA restrict the creation of more users once the limit is reached? What I know so far: You can still create a user, but it will not have a "Global Permission". Given that the sou...
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I am currently using Jira Cloud for a large scale transformation project. I would like to view and download a list of all issues that clearly shows the heirachy and status. I have tried using the St...
425 views 0 0 Deleted user April 30, 2019 -
Hi, My client has provided JIRA details that works on browser at address : https://xxx.xxx.xxx.com:8441/ inside a secured VM. This address is not accessible outside VM. Now I want to write a s...
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