Hi, while investigating some issues with our installation we've found a lot of entries in greenhopper.log like these: 2020-01-08 07:34:55,573 http-nio-8080-exec-5 ERROR user1 454x979437x2 u40z7a 10...
Hi, On a new workflow, I would like to be able to change automatically the issue status when a field was edited. For example, I have 3 states : Draft, Ready and Approved. If I edit the description ...
I wanted to pull out a work log a specific epic how I can get that
I am trying to create a filter to capture all the issues that I have been @[deleted] by people in the comments. Anyone knows how? Thanks!
Hello, What is the permission to change Request Types from within an issue? I have gone through the permssion schemes but can't find the permission to do this.
Helllo All, I'm starting to learn ScripFields, and I create a Database picker. I have already set up the Resurces Database and Connenction. But I don't understand what't the difference betwee...
When the tickets is getting created in JIRA and after that it moves to the some status. That time we have to send the issue key ti Jenkins server to run the scheduled jobs. Is there any way is ther...
We keep on seeing this message 07-Jan-2020 23:57:14.407 WARNING [ContainerBackgroundProcessor[StandardEngine[Catalina]]] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadComplet...
Hello All, We have Organized Jira Service desk Request Types to multiple Groups to appear in the customer portal Ex: Jira, Confluence, Bitbucket and Bamboo. Each Group has multiple Request typ...
Hello, I have created a user account for an agent for our Jira Servicedesk. When he logs in he is only able to see the Next Gen Project but the not classic one. I see that it is par...
I'll parse Json to upload some logs over HTTP, how to add labels at the same time? Another way of saying it , How to stitch Json to make my logs have labels . ...
We plan to use JIRA server from next month for a limited time only and we are thinking if we really need to connect to external database or we can just use the JIRA bundled H2 database. As per our c...
Is there any option to add the Comment field to the Approve Request screen when an approver pushes the Approve link and is redirected back to the Jira Customer Portal? This is part of the embedded Ap...
I'm a new people manager. We use story points and subtasks but not hours for the subtasks. We only assign story points to top-level tasks. How to create a burn-down chart? Is there any best...
Hey i have a workflow i am trying to troubleshoot. Its a bit of a hacky funny one, but the specifics aside, i try and submit from portal and get this message: Just wondering where the ac...
My company currently has 20 users for Jira Software and Jira Confluence. We would like to start using Jira Service Desk but I'm confused about what the cost will be. We only have two support agents a...
I created a Kanban board for my team and try to exclude all the issues that have been done before a certain date or in the last 3 months. How can I do that?
Hi I am using Jira api Rest services to create an issue in my localy hosted Jira , I want Jira to acknoledge the user who created this jira issue by an email , The email address will be with t...
I have exactly the same problem as described in https://community.atlassian.com/t5/Jira-Software-questions/Missing-all-Jira-Agile-Software-presets/qaq-p/1050188 but there is no solution off...
...ocale=en-US&spectrum=true:340 [Deprecation] document.registerElement is deprecated and will be removed in M80, around February 2020. Please use window.customElements.define instead. See https://w...
I create new workflow for a new project and the backlog workflow has changed in several areas.
I recently created a new project in Jira (Project A), and I used a shared configuration with an already- existing project (Project B). I created a board for Project A, but I don't see any mapped stat...
I have JQL written below, that gives me some applicable records project = XYZ AND status = Done AND resolution in (Unresolved, Done, "Won't Do") ORDER BY cf[10310] DESC, cf[12100] ASC, cf[12601] DES...
In the Mac app, if I compare the web version to the Mac app, I'm seeing a discrepancy where the Mac app will only partially show the the number of issues in a given sprint. E.g. for me, the app only...
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