I am using the new issue view. I have set up two task types: Task Sub-Task They are both set to use the same workflows, screens and field configurations. If I create a Task using the Sidebar "...
Hi, I'm a full administrator on Jira and I want to change the username for one of the users and I followed the following steps: 1-Choose > User management 2-Search for the user or choose Show a...
Is it possible to add a Tempo Account when creating a jira issue with the rest API? This is the account "customfield_11961": { "id": "2333", "key": "SDFFF", "name": "Web" } ...
There are 2 projects created: 1. One project for EPIC creation 2. Another project for Other Issue Types (User stories, Tasks and Sub-tasks) creation This is done so that EPICs and other issue type...
Can i delete only main project when it has many sub projects in it . regards Narayana..s
Hi, I have recently added XRay to my JIRA board but can't find the Create New Test Execution button on the issues. I assume that this is a configuration problem but have been unable to find ...
Hi, I have raised a JIRA ticket under issue type : bug. After few days, the issue got solved and ticket has to be closed. When I'm trying to close the ticket, there is a field called fix version whi...
Hello everybody, here's our problem in Jira: We have created a custom field with checkboxes. This selection should be a "Required field". This has been set so far. Field configurations -> Requir...
I have set multiple Boards into the same project and when I insert tasks/epics to one board, they are replicated to all boards. I think is related to the permission that you give for people to see th...
Issues being added to an epic don't show their status Steps to reproduce: * Open an epic * Push "Create issue in epic" * Enter issue details and finish creation * Observe list of issues in epic ...
hi community! right now we are using "timesheet reports and gadgets for jira cloud" for everything which has to do with time booking. we want to evaluate, if "tempo timesheets" are more handy for u...
I am trying to add the field "Issue link" which appears on More-->link to create screen. I am adding the screenshot of the field I am looking for. Can someone help me on how to add this as a fiel...
I found the issue in Search issues under the filter Unresolved. It had the status Won't Do. Even though i change status to To Do, it doesn't appear on our Kanban board. Is it even possible to move th...
Here is the problem, in my workflow I have an initial status of "draft" where anyone can create an issue even if some information is not available, but to move into a new status of the workflow (e.g....
I'm writing a rule to send Slack notifications with the 'Automation for Jira' add-on. Unlike other issue fields, I can't get the remote links by smart values like '{{issue.key}}'. Any walkarou...
Hello, Is it possible to get an overview of all the issues that are active in one specific column from all projects? Every wednesday we do a release to live for all of our projects in JIRA, if ther...
Dear JIRA support, I have installed JIRA software on-premises as explained. But when i opened the welcome page, it doesnt display correctly. It seems CSS is not loaded properly. Is there any missi...
Hi, Few of the users are trying to login to Jira with credentials it is redirecting to Choose or add another account. For troubleshooting, we cleared cache, tried in various browsers too and a...
hi all, Our HR team is using the Jira service desk for raising tickets for new joiners in the company. what they want to implement, is allow the external e-mail address of the new joiner (so...
I have a complaint from a user who has created a service desk ticket ticket through the customer portal and does not receive notification mails when a non-internal comment is added to the ticket ("sh...
Does Cloud versions of Jira supports our on-prem Git, Gerrit, and webhooks MUST be supported as well as native and 3rd party restapis...
We are using REST API 3 to create Issues in JIRA Cloud instance. {"issues":[],"errors":[{"status":400,"elementErrors":{"errorMessages":[],"errors":{"customfield_11644":"Operati...
Where do I configure the possibility that a user can open the Resource Setting button in Structure -> Resources
Hi Community I have a need to send a Custom Email, created via the Apache Velocity Engine. I've added the following files to the folders within: JIRA\atlassian-jira\WEB-INF\classes\templates\e...
I have a filter like below: status changed to resolved during (startOfMonth(), endOfMonth()) by (user1, user2, user3, user4, user5) Now I want to draw a pie chart on number of issues resolv...
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