Cannot login to company's jira account

[Eslam El-Sherbieny]

Company's email address changed recently and I made the changes, not sure what I did wrong but today I got logged out of Jira, Confluence, and bitbucket - And there is not password reset option, it just say I have no access on the company's account

[Cristian Ionescu]

Hi Eslam,

You are the Jira Admin in your company?

[Eslam El-Sherbieny]

Hi Cristian,

no, but I managed to solve the issue by following this post https://community.atlassian.com/t5/Jira-questions/Your-email-change-request-could-not-be-processed-because-quot/qaq-p/1105465

please advise how can I close this question

Thank you