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×Hi all, I am setting 2 jira service desk projects, and I need to refer the ticket in project 1 to a ticket in project 2, is that possible? Thank you !
Dear all, we are implementing ServiceDesk and are wondering if it is possible to change the "author" of status changes: e.g. whenever I am answering to a customer, the status is automatically set to...
Hi All, I need a list of good add-ons which can be used to e-sign artifacts in jira. I have below requirements as an add-on. 1. Artifacts in jira can be routed for e-sign approval workflow. 2. On...
Hello everyone, I have some outgoing web links, How can i get them via scriptrunner?
Hello Support, While opening the Jira URL I am getting the below error: Database: JIRA couldn't connect to your database JIRA failed to establish a connection to your database. This could b...
This report should allows to see average time taken at each workflow step of the process.
Hi, I have a filter (JQL) that works as intended when run manually, but when configured as a quick filter (which is what I need), it does not - it eventually times out. Could someone please explain...
Am not able to find a option to Update existing TC's using Test case importer Tool in Jira
Good day! We decided to work by sprints and there are only some types of tasks are suitable for that planning, and subtasks are not approaching for that now. The latter had a very convenient funct...
Hi everyone, I'm new to Jira. So far so good, but i wanted to customize my issue view, in order to have more field like expiration date or the customer´s full name. Thanks in advance  ...
Hi there, I've been trying to figure out how to create a group of tasks every time an epic is created. So to give you a real world example: User creates request for a website from our JSD. The reque...
unfortunately user deleted the project A board as it is visible in project B. user thought this might be a technical issue and deleted it. Is there any chance of data restore.
...he user fcavero exists in the project, and the full name and public name is yhe same, "fcavero" Any suggestion?
I would like to make it possible to sort tickets at a glance by bug severity. Given there is not severity field in Jira out of the box, I have created a custom field and assigned drop-down values. H...
When I try to upload a JSON file in a Test Execution under the "Import Execution Results" option I get the following error: Error Importing Execution Results Error de-serializing execution ...
Hallo dear, I need to ask 2 questions related to Jira possibilities: How Jira can view and edit documents (for example, doc format)? Maybe I can use some extensions or Jira can provide to ...
when i requested this url - [GET] https://examplesite.atlassian/rest/api/1/session. i got this response { baseurl:"....", name:"admin" } so, that i written code this way const request = require...
Hi Team, For Atlassian Tools, we are MSSQL 2014 Database. Now, Our team has started to Migration One server (Old) to Another Server(Old) MSSQL 2014. Only Server h...
Hello Team, I find this strange that every time I am increasing the version of my plugin after some changes, the .jar versions are pretty close and consistent but the .obr is taking up a hug...
My each issue request, has a field of lines of code (LOC+ and LOC-) which were added by analyser in each request once resolved. I used to do export the list of issues and then calculate the total LOC...
I am using JIRA 7.13.8 version with datacenter setup(2 nodes) . Nodes are hosted in AWS. As per request from client, Can i integrate JIRA with Product plan app? Please advise  ...
hey our workflow looks something like this open>in progress>QA>done (very roughly) the 'assignee' filed never changes during the cycle (dont ask why, u dont want to hear the ...
It's not a big issue - I've just got asked about it a few times already. We've added a new custom field to our project that's of a User Picker type. Unlike the standard user pickers (like the Assign...
I just ran into an interesting issue with next-gen boards on Jira cloud. For our company we need different product backlogs, aggregated on to one board for a team to work on. We have set up o...
I deleted a jira case, how can I retrieve it. There was time spent and assigned to that.
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