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Jira
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Hi, I have jira on premises licence. But from last week i am unable to login now when i try to find it looks something has change in database we are using postgresql with it and below are...
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I can't get email of live.alerts@pongstudios.com. I was trying to reset password but not getting email. And also I need to help to setup and configure the Live Alerts notificat...
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I am trying to setup a custom field to notify users, potentially several at once, upon bug creation. However, there does not seem to be any way to setup a custom field as a user picker for multiple u...
524 views 2 0 Deleted user March 27, 2020 -
I read in the docs, that issues from the last column of the Kanban Board in Next Gen projects disappear in 14 days. That does not happen, and I have issues piled up for months. What's wrong?
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Can anyone help me set up filters to sort tickets by these criteria? Many thanks, Robin.
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Hello. The time tracking field in next-gen only allows to log time, not to provide an initial estimate, against which the time logged is compared (like current projects allow in their time trackin...
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Incorrect Dropdown appears
321 views 0 0 Deleted user March 27, 2020 -
Hi Jira Community Could any one connected 2 workflows in their Kanban Board? If yes how? I have requirement to create following structures Feature--> Epic --> US--> Tasks Where Fea...
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Hi, I am not able to see Issue Security option under project setting to choose the issue level security scheme for my project, I am the admin of the project. Thanks Mustafa
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I am trying to add QMetry add-on application to my atlassian site where I am the site-admin. However it says 'requested' but I don't receive any email nor have administration control of JIRA site.
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Hello, I have a Google Sheet with all the customer's contact information/server information. I would like to create some custom fields in my cloud Jira Service Desk and auto populate the server nam...
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Hello, I send a bottle in the sea because I don't know why I have this issue and how to fix it. Since several days, we have a problem to create tickets from mail handler. Previously we set up mail...
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How can I calculate average WIP for a team in scrum project? I want to digitize and measure the principle "one person is working on 1-2 tasks at the same time, not bunch of tasks".
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Greetings to everyone. I have one question. Is there possible to see in history(or in some other way) which user have opened specific task? Because of documents with sensitive content we would...
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Hi forum, Today we have a project where we have some tickets, i.e. Vacation, Maternity leave etc. These tickets are mixed together with all other kind of customer related tickets (not Service desk...
933 views 1 0 Deleted user March 27, 2020 -
Is there a way to create a request in the JIRA Service Desk client portal that does not link to a form and that links to an external url? I know that in the description of the portal you can add l...
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I have this code (JIRA Server 8.6): if (state && state != "") { //Find "State" Action from here JiraWorkflow workFlow = ComponentAccessor.getWorkflowManager().getWor...
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Hi, I've read multiple questions and articles on how to automatically change the status of an epic depending on the status of the task(s) it contains. In this case I only have tasks, no stories. I j...
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HI, looking to audit our users by core/software users and when they last logged in but I cannot find the data I need in the tables. Can you please advise what tables I need construct my T-SQL query ...
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When updating a defect via the REST API, I get the following error although the reporter is set: Request: https://zenrineurope.atlassian.net/rest/api/latest/issue/BAP-352 with media type: app...
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Hi, I'm trying to set up a default value for Description Field, which is the System field What I did was, I went to the respective Field Configuration of the project, and...
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I am trying to integrate our JIRA Cloud instance with a Jenkins instance, following instructions here https://confluence.atlassian.com/adminjiracloud/integrate-jira-software-cloud-with-jenkins-972355...
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Als ik in support ga waarom is alles in het Engels en niet in mijn moedertaal Nederlands ? Jullie systeem is al moeilijk genoeg .
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Hi everyone! I have a question: I have a Screen on transition with Assignee field and I would like to set a default value as a issue reporter. How can I do this? TIA
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