How to export scrum data using solidify tool

[arun_kumar]

Hi Team, I am trying to export scrum data from the Jira portal using a solidify tool.

 I have created an API Token using: https://id.atlassian.com/manage/api-tokens.

This is JiraExport command: Jira-export.exe -u xxxxxxxxxxx -p xxxxxxxxx --url https://xxxxxx.atlassian.net --config config-scrum.json --force

I am getting below error try to export the data. The problem I mention in the Bold letter.

• C:\temp\jira-azuredevops-migrator-2.3.79>jira-export.exe -u arun.surya55@gmail.com -p bLdEsAsrL4ehE0imbxh7099D --url https://arunsurya55.atlassian.net --config config-scrum.json --force
  Jira Exporter v2.3.79
  Copyright (c) Solidify
  [I][18:18:39] Connecting to Jira...
  [I][18:18:39] Retrieving Jira fields...
  [E][18:18:40] Unexpected migration error.
  [System.AggregateException] System.AggregateException: One or more errors occurred. ---> System.InvalidOperationException: Error Message: The request was aborted: Could not create SSL/TLS secure channel.
  at Atlassian.Jira.Remote.JiraRestClient.GetValidJsonFromResponse(IRestRequest request, IRestResponse response)
  at Atlassian.Jira.Remote.JiraRestClient.<ExecuteRequestAsync>d__11.MoveNext()
  --- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at Atlassian.Jira.Remote.JiraRestClient.<ExecuteRequestAsync>d__10`1.MoveNext()
  --- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at Atlassian.Jira.Remote.IssueFieldService.<GetCustomFieldsAsync>d__2.MoveNext()
  --- End of inner exception stack trace ---
  at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
  at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
  at JiraExport.JiraProvider.Initialize(JiraSettings settings)
  at JiraExport.JiraCommandLine.ExecuteMigration(CommandOption user, CommandOption password, CommandOption url, CommandOption configFile, Boolean forceFresh)
  ---> (Inner Exception #0) System.InvalidOperationException: Error Message: The request was aborted: Could not create SSL/TLS secure channel.
  at Atlassian.Jira.Remote.JiraRestClient.GetValidJsonFromResponse(IRestRequest request, IRestResponse response)
  at Atlassian.Jira.Remote.JiraRestClient.<ExecuteRequestAsync>d__11.MoveNext()
  --- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at Atlassian.Jira.Remote.JiraRestClient.<ExecuteRequestAsync>d__10`1.MoveNext()
  --- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at Atlassian.Jira.Remote.IssueFieldService.<GetCustomFieldsAsync>d__2.MoveNext()<---
  :
  at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
  at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
  at JiraExport.JiraProvider.Initialize(JiraSettings settings)
  at JiraExport.JiraCommandLine.ExecuteMigration(CommandOption user, CommandOption password, CommandOption url, CommandOption configFile, Boolean forceFresh)

[Etienne Stettler]

@arun_kumar I'm having the same issue. Did you ever find a solution?