Hi all, we are having troubles with email notifications. Since last week jira stopped sending notifications to our emails. We have checked the notification scheme and everything seems to be ok. We ha...
Hi All, We are just beginning to implement Jira Service Desk in our company. I am curious as to how agents will be able to communicate with one another about a service ticket customer request. Is in...
We have several Classic projects and we've migrated to a couple of Next-Gen projects. We are attempting to use an addon called Agile Backlog Tools for Jira which requires "All unassigned i...
For the Issue like a Defect if there are multiple team members work on it, we are trying to track individual hours for everyone who worked on the defect. Is there a report or a Query that can help us...
Hi, We have an existing JSD (cloud) 3 agent configuration set up that we have been using for evaluation for a while. Our Product Management team are now evaluating Jira software ...
Hello All - We have Sprint board with user stories. We have 5 swim-lanes - To-Do, In Progress, IT Review, UAT, Done. Once developers finish the work, they move the story to IT review, where te...
We have a server that uses the python API to create tickets under certain conditions. Starting a few weeks ago, around 10% of the requests we make start failing with SSL errors. I can confirm it's no...
Our BAs painstakingly create detailed issue descriptions with hyperlinks to attached images. When someone goes in and appends some additional information in the description field the hyperlinks...
How to make the header name visible for subtask in parent issue view for jira version 8+
Hi We have 2 Jira's 1 on premise and 1 cloud We want to move all our projects from our on premise Jira to our Cloud Jira. How do we do this? Where do we start? Help?
When reviewing the Burndown chart for a Sprint we have customized our board to utilize the estimation statistic-Original time estimate and the time tracking is set to Remaining estimate and time spen...
I am using Jira Workflow Tools add on to create issues automatically based on a transition. It creates the issues as expected. However, it creates in the same SPRINT and there is no field to set the ...
Hello, I am new to Atlassian products and been struggling to find a way to get the below working. How can i add additional controls like adding additional approvers based on certain criteri...
we plan at least 3 sprints ahead and it would be very helpful if I can have send to "Top of Sprint 4" , Send to Top of Sprint 5 option, Right now I only have send to Top of Backlog. Is there a way I...
hi everyone, i need your help because in my confluence administration i created some REST Endpoint to create product space with this script : import com.onresolve.scriptrunner.runner.rest.common.Cus...
I've seen many posts about getting a custom Select List (single choice) field to have a default instead of "None". They all say that you need to make it a required field (except for one that said I n...
Need to know the major updates changes from Jira enterprise versions 7.13 to 8.5. We are planning to upgrade to 8.5 and would know what are the additional things included from our past version 7.13....
Has anyone ever achieved this? I'm hoping for some Groovy examples of calculating billable hours for an issue. The one example I found is several years old (https://community.atlassian.com/t5/Jira-qu...
...an only see the status of the issue which they raised for our Public Issue Tracker but cannot see our internal descriptions and attachments. Thanks! Anurag
Hi all, I have a user in my organisation with a strange issue with exporting. Before, they were always able to export without issue but all of a sudden, they create a query and search, then the Exp...
How can I create Backlogs and Sprint, Sprint board in Jira Core like Jira Software!
We are using Jira in the cloud and have configured notifications for issue created. They work for all users but one (me). I am in roles that get notified when an issue is created and I even added mys...
Its working through the ticket, but its not working when the user replied through email.
I'm specifically working on trying to change my Slack notifications using JQL. When attempting to use the `assignee` field and looking for my name I can't get this to work with my username, I'm assum...
Hi All, I would like to create a retrospective document in conclude with a table inside and allow all team member to add the comment in the table. However as there is chance of having multiple user ...
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