hello, So I realised that I have an account with my old work email and a personal account that's quite old and never used. I tried to cancel the old personal acocunt and use the same email to as the...
Hi, I kow the automation to sum up the story points of all issues of an epic and write them into the story point field of the epic. The problen is that I do not want to sum up all story points. I w...
Hello! Please tell me what's wrong with my code? I'm trying to use the "Send" button to send data to a remote server where a Flask application is located. Flask app has CORS, but I still get an error...
I have two custom fields: Planned start date (customfield_121) Planned end date (customfield_120) I want to create an automation that : 1. Updates the Planned start date to be the start date of...
Hi, I am using the Plans in Jira Cloud and we are using the Capacity Planning feature, we have noticed that working week starts on a Sunday and ends on a Saturday. Is there any way you ...
Hi One of our users has been trying to get his "8 digit code" verification email to access to Jira but it has been an impossible thing. He's not receiving emails for password change request either. ...
I am working on one project so i have created a task (Task-1) in Two project area and another task (Task-2) in BMW project area. The information in both the Task remain same such as T...
Hello, I have 2 subtasks type S1 and S2. S1 should be available for all issues in my project, but S2 needs to be used for only one issue. Since both subtasks are in the list, most of the time the u...
I have around 50 projects in JIRA. I want to provide limited access to a guest user to only 1 project. They should not be able to see any of the other projects. How can I do that? I have alrea...
I have a request type which has a dropdown list of possible problems our user may encounter. Some problems require more info from our users, for example - Problem 1 is to update users details ...
Hello everyone, We have an XRay project setup with several custom statuses that, when selected as a result of a Test Step, they are currently overwriting the Overall Test Status; we would like to ...
Hi Team, In our project, we have identified the need to track our custom issue type more effectively. This requires transferring over 300 issues from the “Epic” level to the “User Story” level. Que...
Hello, We cannot access the website address we opened as Jira cloud. What can we do for this? https://planetyazilimproje.atlassian.net/ Thanks,
Hello all, I use Jira automation for a long time but it is quite the first time I have to integrate an API call in my automation rule. The context is the following: From a JSM ticket, I want ...
Dear Jira Support Team, I hope this message finds you well. I am writing to express my concern regarding the ongoing maintenance of the Jira system. The maintenance has been taking much longer than ...
Hi, i want to set new custom field by older values. i am using function below, issue.update { setCustomFieldValue("newcustomfield", "new value") } is there any way to make this update operation w...
Hello, I am looking for a way how to get a calendar month report for logged hours in one of our team-managed business JIRA project. I found a Time Tracking Report which is not ideal but usable, howe...
Hello, I am (solely) admin in a project and I am not able to save the list view as it is set up. I created additional fields/columns and placed them in a specific order but it is not getting saved. ...
Hello. We are using Jira for planning various projects. I have noticed that in some projects, for no reason, the issues which are put under "Done" just sometimes gets deleted. This is not good...
This issue is not for work management but for Jira software/automation. I am sorry for the wrong community. I have a very simple rule copying the epic's fix version to the tasks created in the epic....
Hi, I have setup a manually triggered automation that creates multiple stories, using info from the trigger story. It's working fine, however I can't figure out how to get one of these stories ...
I wrote a Jira project template plugin for our Jira server. Now I want to add my project which I get through my template an IssueTypeScheme, WorkflowScheme etc. through an api. Whats the best way t...
If we start the Schedule Issue Wizard in an incident or request via actions and then want to save it, we receive an error message: Where does this error come from
Hi everyone, I am trying to set up a JQL search filter for my dashboard that shows only stories with these characteristics: - certain project - only stories - currently running sprint - ...
Hi Atlassian community, I’m Emmanuel Katto from Dubai, United Arab Emirates (UAE) currently facing a challenge with tracking user interactions with dashboards in Jira. Specifically, I’m look...
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