How to get user email address via API using Accountid

[Vikrant Yadav]

Hi Experts,

Need your help in an API request to get user email address using accountId.

User set email visibility to private for his account.

Using this api : https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-get

emailAddress parameter is empty. 
please suggest a way to get user email address

[Vikrant Yadav · Accepted solution]

I am able to figure out the solution. Using this below API we can get email Address of a user, even if user set email visibility to Private. 

curl --location 'https://api.atlassian.com/admin/v1/orgs/{{ordID}}/users/search' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer TOKEN' \
--data '{
"accountIds": ["accountID"],
"expand": ["NAME", "EMAIL"]

}
'

https://jira.atlassian.com/browse/ID-8222 

[Bill Sheboy]

Hi @Vikrant Yadav 

If you follow that REST API endpoint's linked content, it indicates an app would need additional Atlassian review / approval to do this...along with several caveats and restrictions. 

If that does not match your scenario needs, you could try using the mention capabilities with the account ID and a selected work item, although that relies upon the person having notifications enabled.

Kind regards,
Bill

[Vikrant Yadav]

Hi @Bill Sheboy  This API is giving email address for other users but for a single user only it's not showing user emaail via API. Due to User personal settings, user make it's email address Private that's why not visible via Get user.API

But as Admin there should be an API which give user email address even if user set email visiblity to private. 

[Bill Sheboy]

I agree, and I am glad to learn you found a new endpoint to find the information.