Hi, We have an AWS ALB listerns on port 443 infront of jira and jira listens on port 8080. Able to login the jira via ALB but Dashboard.jspa i sunable to load . When i checked the catalina.out log i...
Good morning, We have 5+ JIRA Software projects set up across our organisation. We are looking for the simplest way to allow users to transfer work from their email accounts to the relevant ...
Hi, In our workflows we have conditions based on calculated the period of time, for example if uat sent for approval for less than 10 working days keep the transition "Manual Sign Off" hidden. To ca...
Unable to instantiate QIssueSource schema.java.lang.RuntimeException: Unable to instantiate QIssueSource schema. at com.atlassian.rm.jpo.core.issuesource.schema.QIssueSourceFactory.tab...
Hi Guys, I've made an automation rule to change the status of the issues that have been in waiting status for more than two weeks to be resolved. It seems the condition which I've defined to cover t...
I have a ScriptRunner script to pre-populate default templates to a description field based on the selected issue type. The script works properly, we can see different templates in the descrip...
Export shows stories, epics, tasks, etc. But, there is no easy way to get them sorted into the correct hierarchy.
Why the backlog card order not kept on the board? Is it possible to adjust this?
Is there a way of not displaying sub task tickets on the Kanban board and have them remain in the main ticket. What we would like to have is the sub tasks just remain in the main task ticket and we c...
Hello everyone! New Jira user here. Im looking at templates to get my project started, and curious as to which one would best fit my needs. We are launching a piece of software in six months. In add...
I have recently added JIRA Service Desk to my cloud JIRA and Confluence instance. The JIRA Service Desk agents do not have a license for JIRA Software intentionally but they can see issues and ...
Hi , i want to use Jira Core for management my Customer Success process. I search for best pratice or benchmark . Can someone help me?
Hi I am running Jira Core/Software/ServiceDesk on Windows Server 2016. Had an issue after last upgrade (which installed very smoothly), where the User Management | Directories folder disappeared so...
I'm not sure if this is possible with next-gen projects and also wasn't clear how to configure this in Classic projects. Essentially from our one single next-gen project, we'd like to allow multiple...
We added a custom field having Cascade Select field type that has two tier fields - First and Second on a create screen for an issue type. We set this custom field to be required, so if any user trie...
I looked through the documentations and could not find any steps to set up a sub domain for Jira hosted at AWS EC2 and i want to setup the subdomain using Route 53. Could someone please help me out?
I used to have the navigation to projects, filters, issues, boards and these are all gone. I can navigate to projects and filters from the top menu and can navigate to issues by clicking in search an...
Hi I installed Calendar Heatmap Gadget and i am trying to activate it by add Jira license key and every time i do this it gives me You have entered an invalid license key I know that the ...
...ncestors 'self' mobile-plugin-enabled: true push-notification-enabled: true instance-name: XXXXX jira-base-url: http://XXXXXXXXXX is-data-center: false new-create-metadata-api: true X-ASEN: X...
I'm looking to archive tasks which ended up being dead ends/put into purgatory and want to keep them off my kanban to keep things clean. I do not use sprints/epics/backlogs on the board and due to...
I'm trying to filter specific tickets which have certain components in it. To do so I have a very simple query like this: project in (PROJ) and components in (C1, C2, C3, C4) And I have such...
I need issues to be able to be assigned to two persons at the same time. not a assignee and a watcher, two assignees.
Hi all, Im french, so im trying my best in english. I’m the administrator of jira in our compagny. We bought licence last year and we just renew it to continue with it. . Only the direc...
I'm trying to link story with requirement and need to create a template for RTM document generator in XRAY. Please help me how to link story to requirement so that i can have Story-Req-Test-Defect in...
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