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Community resources
Jira
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I want to add a subtask as burndown. "Other" is nothing the following help is old?? <https://ja.confluence.atlassian.com/jirasoftwarecloud/configuring-estimation-and-tracking-764478030.html> ...
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Issue 'Sub-Task' is present in my project configuration but when I want to create an issue of type 'Sub-Task' I don't find this option in the drop down. I have referred to the below link to find answ...
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Hello, we were using the following procedure described below https://confluence.atlassian.com/jirakb/how-to-merge-two-users-content-ownership-and-permissions-in-jira-968659640.html but some ...
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We currently have a single account/instance where we use Confluence, Jira Software, and Service Desk. In this single account/instance we take advantage of being able to link different tickets from th...
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I have an object that has the Active state. From jira I can select that object when I create an issue. So far so good. Then, when I create the ticket, the status of the selected object must be updat...
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I have a situation where a Jira Cloud user wants to enter a date/time value in a field called 'Date(EST)' and then have that value be displayed without applying timezones, so it would show the same v...
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I am try to have a counter using smart values. I am able to get a counter by manually naming the sprint and then the counter continues at the end. For example the sprint name is Test 1. The re...
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Good evening. I'm attempting to Enable provisioning to automate Atlassian Jira Cloud user account creation, deactivation, and updates in OKTA. Upon entering my admin credentials and API key, I...
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I write my user stories themselves in emacs with org mode but this would apply to anyone who writes them in markup or really *anywhere* initially but jira. When I write them - because I am organizing...
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Okay, so in my workflow, I have a column for Ready for Release. It's where QA moves items to when they've finished testing but prior to releasing into production. Our release schedule is very flexibl...
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We are using the default assignee (component lead) for each of the defined components. However, this seems to work only when the component is assigned when the ticket is originally created. If the c...
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I've been asked by the security team to update Jira to remediate a security issue with our on-prem install of Jira Software: CVE-2019-12418 Apache Tomcat 8.5.0 < 8.5.49 Privilege Escalation...
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Hi! I'm writing my customfield type. Can I disable editing (from screenshoot) it from issue view? I want user to be able to edit value of this cf only from issue edit screen.
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I have been using Jira for a while and I've always seen that big gap. I think that after 10 years you'd have it fixed so now I have to be pro-active and report it. I've create a video to see the gap...
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I'm trying to pull the Epic Burndown report for a few of my epics, but getting different errors. My first epic has 12 issues in the current active sprint that are still incomplete. The incomplete is...
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Hi... My card template has a due date field and a label field with several possible choices configured. Neither is a custom field. When a new card is created from this template, the dat...
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Hi - I am trying to run a simple script to create a project from our server when a webhook is fired from another software. The documentation says that basic authentication using API keys is supported...
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Hi All, I am looking for a way to lock down the creation of Next Gen projects. As a company we decided to only use the Classic project (needed to use granular permissions available in Schema's)...
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I am able to change the project settings as an admin but in the settings it does say that as an admin I should be able to view all projects. When I click on a private project I am unable to view it. ...
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Hello, I was wondering if there's a way to know how much time an issue spent in each status, for example: how many days or hours an issue was in backlog, in progress, etc and how much time it ...
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Hello! We use Jira Software Server. I create a field type "Approver"(choose one user) for issue. But unfortunately approver is not working (notification not delivered). Maybe somebody know how ...
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We have OKTA and JIRA cloud. Do we have to purchase additional plugin to integrate these two?
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The Notifications Bell on the top right corner doesn't show the red indicator after clicking it once. The screenshot shows that I still have an unread notification. This behavior happens even if I h...
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Hello, Below is our current process and I would like to work through how to incorporate this into JIRA: User submits a change order request Change Order Request is routed to technician T...
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We have a Help Scout Integration where I can link Support tickets to Jira ticket. I'd like to pull a report to see which Jira tickets have Support tickets linked to them, is there a way to do this us...
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| April 8, 2025 9:37 PM PDT |