Community resources
Community resources
Community resources
Jira
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In one of our service desk projects we want to know if it possible to auto-assign a ticket from a received email to the system where there is a cc, i.e. assign the ticket to the person who is cc'ed?
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Hi Everyone, I am fairly new to Jira. Is it possible to create a filter (JQL) for projects only? I am interested to see all the actual projects, names, project manager, category, project type,...
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How to add the field "Comment" for create screen and other transition screens. Thanks in Advance
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Hi All, I do not see a due date or date fields when creating tickets. Upon checking Project Settings the Due Date field is enabled and visible. I'm using basic Jira Kanban process and ...
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Hello, We are starting to try and use Jira Service Managements for our internal IT support tickets. We mainly use our email to respond to a user requests. We have linked our IT email to the Jira ser...
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Hello, I'm trying to set up JIRA to automatically assign fix versions to issues that are in an active sprint. My team has overlaps in our sprint cycles where the next sprint will start before the pr...
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When I move the task from one state to another, I want JIRA to ask to fill the field Fix Version mandatory. Right now, even though the field Fix Version is set as Required, we could still crea...
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Hi, I'm having difficulties searching 'status' of the ticket, rather than 'statusCategory'. Background info: 1. I have several customized status 'ON HOLD', 'PEER REVIEW', which are...
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We are moving from what is essentially a 10-user "sandbox" installation of Jira Server to the Cloud. We have defined projects and workflows that we'd like to migrate upwards. We do not wa...
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We have a XRay Test Plan which has the below execution status Below are the test executions under it . The number do not roll up correctly There are 29 tests in POS-61...
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I have a Kanban board where I'd like to hide all issues related to a specific Epic from the Kanban view. I tried using: project = X AND labels = xyz AND EpicLink != X-123 ORDER BY Rank ...
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I need some help here. Trying to set up an automation rule that gets the email from an issue collector form that gets added by the collector (done automatically). I was originally trying to grab ...
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Hi We are constantly seeing this issue where users run a defined JQL filter, for example, let's say Project=abc and staus!=closed and severity =high, and it should return 5 issues, instead, it retur...
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Hi all, I would like to trigger a slack message when a specific comment field is updated for a specific issue type. Example: issueType = Initiative AND DeliveryComment is updated. Can you please ...
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Hi Team, Could you please suggest how to implement this ? On a given project = Change Management BI Implementation (CHGIMPBI), with ABC component, reported by XYZ resource if XYZ try to transition...
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Error message in audit log: "Failed to send to the following e-mail addresses multiple times" We have an automation configured to send to a group people of people - all are receiving the email - exc...
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Hi, We don't receive a lot of answers from the satisfaction survey so I would like to set the satisfaction to 5 stars by default, is it possible ? It will oblige the clients to modify it if they don...
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How can I set resolution to "Done" in bulk . I have 100 tickets that are in my "Done" swim lane column that I want to set resolution in a bulk change. Thanks
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"How can I write a JQL query to select all stories and tasks that have a given epic link as well as all sub-tasks of tasks or stories that have a given epic link?" The first part is easy ... pr...
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Hello guys, I have two project, A and B. I need to create a postfunction on Project A, that will create a new issue on Project B. I can do that with script runner, but the issue i am facing is t...
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I need to create a custom field that shows the completion percentage of a Story. For example, if an story have 4 sub-tasks and one of them are "done" this field must show 25% But I am have some...
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I want to add a new selection to the available ones when I want to Link Issue, indicating "supersedes/superseded by". How can I do that?
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The gadget description says it calculates CURRENT AVG velocity. Is this gadget broken or is there a different gadget available?
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Linking Epics to tasks/issues etc. brings up Epics from other projects. I dont want this. How to fix
Hi If you see the screenshot a project with Atlassian Universities Jira Essentials course was made (named Atlassian University and given the code AU by Jira). Now in fleshing out tasks and sub tas...
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An Epic has been given start/end dates, but they are not dictated by the business. Over the course of filling out the plan, there are more issues in that epic than can be completed in that time...
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