I'm using a Next-Gen project with Road Maps, Backlogs, and Sprints enabled. Is there a way to require the user to select an Epic when creating a new issue? And if so, is there a way t...
When using Jira Cloud are there any project size limits that could effect performance of Atlassian products? We are considering a single Jira project with 160 people assigned to issues, a...
I am part of a project and i want to create "Releases" which i have under the Releases tab (ship icon) My question is, now that i have upcoming releases logged for the next few months (environment 1,...
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My help desk is using a JSM project for end user support. The call center manager wants a report showing 'handle time' by employee which translates into average time to resolution in our workfl...
I have a parent project. If I open a PRNT-001 Jira it has CHLD1-001, CHLD2-001, CHL3-001 in its relates section. I am in a situation where, I want to update "Labels" or PRNT-1. Logic to update labe...
Hello, We would be migrating Jira/Confluence Cloud to DataCenter. Kindly point me to any useful documentation or Runbooks for the same. Thank you!
I am editing the default Jira workflow and I added a new "On Hold" status, which at some point was assigned to the "default" status (when a ticket is created). I now would like to delete "On Hold" (c...
Is there any way that I can set up that a story/subtasks is getting automatically assigned to a "team" in Jira? I have all my epics assigned to a "team", but the stories/subtasks which fall ...
Hi there I am trying to figure out how I can add another icon (more than the given options) for my different ticket priorities?! I cannot figure out how I would get another li...
! because deleting is not possible
I'm looking to figure out if there is a way I can copy the Parent Link from a trigger issue to a new issue created by Jira Automation. The custom field for this in our instance is customfield_13801 ...
Hi I'm struggling to work out how i can add my newly created field config to an existing project as an additional field config for a Support issue. So far i have created a field configurati...
When I try to invite a team member to a help desk I created, team members don't appear when I search for them, even though I know they are existing users on the project
Every time i try to create a Bug I get "Resolution is required" error. Although the Resolution field is removed from the Bug screen scheme. I have even tried by adding the Resolution field a...
I am trying to add the Jira Cloud app into an MS Team that I own. It fails when I click "Authorize in Jira", and Jira gives me "Something's gone wrong" without a detailed error description. ...
We have Jira plugin developed for server platform and UI is based on @atlassian/aui library and Angular. Now we want to make this plugin available as Cloud plugin. I managed to get work default Angul...
Hi there, Can I create two users, one as Read-only to project and issue type and another as Read-write(how different is this from an admin user?) to project and issue type? Than...
My account is the Admin for my organisation's Atlassian team and I'm trying to set the workdays and weekend days, in order to get a proper burn down chart. However, I'm not able to set the working da...
I am trying to setup a better way to track preventive maintenance schedule using Jira. Any suggestions on how to go about this?
I am working on a Knowledge base for a school as part of our project. I would like to somehow restrict the articles to certain groups or at least prevent the majority of users from seeing artic...
I'm trying to publish a Jira Cloud app to the marketplace but keep getting the following error: An error prevented the form from being submitted: message: Add-on descriptor is already in use by ...
We have a Set of Issue of Type A connected to one Issue of Type B. We have a postfunction on a transition of Type A saying: If (this is the last Issue of Type A which executes that transition) &nb...
Hi, I have created a cross project release which include 4 projects, each with 1 fix version included in the release. When adding these fix versions to my cross project release, the number o...
Hello. We have been training remaining effort by considering work logged by both development and QC. To represent our development progress when the status is Resolved. Our developers have had issues ...
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