I love using the various keyboard shortcuts which are made available to us in Jira, for quick navigation/editing of an open ticket. However, one is particularly problematic: The "i" shortcut which...
We have a service desk where customers create tickets. Most of the teams won't have access to the Service Desk. We would like to have a feature where an auto Issue gets created in the respective proj...
Hi there, So I'm experiencing a peculiar issue with a Jira project that has swapped workflow schemes recently. The project was originally running on a workflow scheme that had one workflow a...
Hi all, Overview: I'm attempting to figure out a way to get an email of all new issues created in my jira project. Issue: By default being the project lead I don't get those emails. ( not sure...
Hi there - I've tried to update our Kanban board to make it more relevant, and had just started our Sprint 1. Now the whole backlog with every task has disappeared! I don't believe a backup was creat...
The most useful indicator on my dashboards is the version report gadget. In one graphic it shows all stakeholders the progress towards the committed features in the next version. It motiv...
Hi guys, I've recently transition an Asset register and training planning into Jira service management projects because I really dig Jira, but managing the ever-growing list of issues and sub-tasks ...
Cant find next gen option in my menu, please advise Per Jira Guide: Select Projects in the navigation bar. Select Create project > Try a next-gen project. &n...
When you edit a customer reply does it resend the email.
When I run this query I get 64 results, as expected: project = PGE and issuetype = Story and "Epic Link" = PGE-1574 and Sprint = 182 When I run this query, which adds the issueLinkType clause, I ge...
Error importing data: org.xml.sax.SAXException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:Action][updateauthor,pi...
I need to run a report of what releases were completed the previous week and the releases that are coming up for the current week. I have tried the instructions provided in the link below. I have adm...
Hi, I created a jira-business-group and I need to convert to System Group like jira-users... thanks
A user requested the enabling of the Office Connector because employees on company machines cannot download/install the Atlassian Companion App. The next day, other users are complaining that t...
Unable to restore / re-attach a specific user or their email address within the Jira Project(s)
My client has documented 1,250 discrete tasks to test in the new finance system. For example, things like Create A New Vendor, or Setup A New Billing Address for an Existing Vendor. Each of these bu...
Hello, I have two project P1 & P2, with Bit Bucket integration. P1 has a task T1 with branches and commits, and I want to move T1 from its project P1 to P2 Then I want to make T1 a sub task in...
We have 7.3.6 and want to upgrade - may even consider moving to cloud. Need step-by-step guidance. After the upgrade, will need help with some specific Jira questions relating to how to p...
I have a number of Epics that belong to different projects/delivery teams and to a number of Initiatives. I want to create filter that returns all the Epics that are children of those initiatives. A...
I am trying to link the project but it is not finding any tasks. I am still in trial mode - could this be the reason?
Hi there, I'm working with the Jira Kanban board and would like to update the priority of issues on the Kanban board automatically through a script. Currently, I need to manually move the issues a...
I have a query to produce a list of defects that meet a specific criteria and this is set up in manage subscriptions to run every friday at 11:00 AM and email the results. This has stoppe...
Recently we have updated our JIRA from version 7.9 to 8.13 , All thing were good until we had to re index JIRA , our architecture is base on three node in cluster mode . after full re index jira( we ...
Hi, I was wondering is there a built in feature in JIRA that I can use to move 1 user from 1 directory to another? There is the "migrate users from one directory to another" link in the "User Direct...
Pessoal, Desejo criar um filtro que liste todas as atividade por determinado status e que mostre quantos dias está neste status. É possível? Vejo que o próprio Jira já mostra isso nos cards ...
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