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Cannot create Subtasks for my Story issues in Next-Gen Project

Ajanthi
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August 30, 2021

The option to create a "Subtask" has disappeared from all the issues (Story, Bug, Task).

Screen Shot 2021-08-30 at 3.57.25 PM.png

"Subtask" was automatically configured as an issue type when I created the board and it still exists when I check the project settings > issue types.

Screen Shot 2021-08-30 at 3.56.55 PM.png

 

I can also still "Group By Subtasks" on my Next-Gen board.

Screen Shot 2021-08-30 at 4.08.56 PM.png

 

What am I missing? How do I create and see subtasks? And I'm not referring to "Child Issues".

 

Thank you.

1 answer

1 vote
Jack Brickey
Community Champion
August 30, 2021

May I ask why add a child issue is not what you’re referring to? If you do add a child issue to a task is it not then a sub task? Sorry, I’m just a little confused.

Ajanthi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 30, 2021

My apologies, I thought a child issue was different from a subtask. I was very confused because on Friday the language on the ticket was "Sub-task"

Jack Brickey
Community Champion
August 30, 2021

No worries at all things have certainly changed within the Jira UI so it can be a challenge to keep current.

Like Ajanthi likes this

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