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Community resources
Jira
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How do I write a filter so it returns only items that contain two specific Labels? Right now, I have my filter written and selected my two labels. The results show me all Epics with eit...
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ScriptRunner gives an email template for getting the value of custom fields in the 'Send Notification' post function, but it does not seem to work. I can't find any documentation on how this is...
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Hello all. I have a Project in Jira Cloud with an set of ongoing Epics to track operational issues that the team encounters over time. The team rotates through Ops Duty and takes turn creating, worki...
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Hi! I recently created a Jira Work Management project to test/pilot with my team. However, after successfully creating the project, I was not able to access it. When attempting to access it...
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Hi. I'm trying to find a JQL formula that I can put into Color cards in Board settings. The formula needs to check the following; 1. If an issue is located in the column TO TEST, then 2. Check if A...
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I just moved items from a scrum project to a kanban project. I can't see the items on the backlog nor the in the Kanban board but when I select items they appear. How ca...
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in a retro, a dev asked if there is some type of way he and the team can see all the dependencies within a sprint. The team asked him to research it and get back to the team H...
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I am unable to flag issue in Jira board . It is showing error as " Unknown Code"
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Hi, I have a team-managed project in which I have admin permission. I am not able to see the settings for 'days in column', but I am able to set limits. Is this a limitation for team-managed p...
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Use Case: I want to create a custom field that will be updated when a user 'flags' an issue as blocked. Attempted Solution: I've created a Custom Date Picker (and Date Time Picker) as well as a List...
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I have an automation that checks what tickets were in To Do on a specific date. Smart value documentation indicates I should be able to use the code below to list the tickets and summarize the...
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I'm trying to create a Query to extract some metrics, one thing that I need is the date that the user change the task from TO DO do IN PROGRESS, do we have a field to pick up this information?
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I have multiple projects in a jira instance. Is it possible to search for a ticket with only the numeric characters and not the project id. instead is using xxx-3088 is it possible to search all p...
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As part of a consolidation I am moving many issues from individual projects into a larger project. Most field values are easily maintained, but fields from the source project that use a unique ...
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I need to get the value of the personal property bossusername of the user test (as in the screenshot). I found an api method to get personal properties of users: [GET] ...
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I've already built a Kanban board but also want to go and create a scrum board to initiate sprints as well. I've gone to boards and clicked created a new board (1) from an existing pro...
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Find parent issues that are closed while all their sub-tasks are not Closed status. i am using https://mydomain.atlassian.net/
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I have a user that had his email changed and he inadvertently set up a second account in Jira (with the same User Name and new email address). We want to update his current account which has all the ...
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Description field tools were missing after adding content to the field on create screen, need to know how to get back without removing the content.
246 views 1 0 Deleted user June 7, 2021 -
I am trying to setup an issue collector for my Team Based Kanban board project. I've followed the instructions here: https://support.atlassian.com/jira-cloud-administration/docs/use-t...
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Does anyone know if you can match a GSuite account with an existing account when running SSO? It sounds like it'll automatically match up accounts with the same email address. https://support.atlas...
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We have a set of subtasks that need to be completed in a certain order. The subtasks are often assigned to different people. I would like to show a warning if someone starts subtask 3 before subtask ...
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Our maintenance team service multiple different products using the Jira platform. As such, using multiple different queues for customers makes sense, but this is hard to manage on the maintenance sid...
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Hello, I've a script placed in 'post function' of 'reopen' transition to increase the counter of 'Reopen Count' field. It works sometimes but other times it throws null pointer exception Belo...
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...istField.getValue() // if cascading list matches one of two selections, hide the Due Date OPS field if ( listString == ["a", "b"]) { hiddenField.setHidden(true) } It doesn't work. Can y...
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