Hi Jira Support Team, we face a performance problem in the following situation: Background: In our Software Development process we use Release Planning Events (RPE) to discuss and plan features for...
Hi everyone, I defined a simple AO entity called TimePeriod that has two java.sql.Time fields, one for start of the period and one for the end. When I create a TimePeriod and save it in java, it ge...
Hi, I have to set mandatory a field, but in the next-gen-project I don't have the validators for the transition. How can I do it? Thanks, Piergiorgio
Issue appears when Creating an issue(bug) from an epic view using the "Create" button from the header navbar. GIVEN visiting an epic AND in the header navbar, the button "Create" is clicked WHEN...
Hello Community, In the last couple of months, we are facing a very annoying and misleading in terms of reporting issue in our Jira Instance. In one of our service desk projects when the issu...
Hello all i'm experiencing this problem since i started to work with JIRA ( i already used Confluence in a daily basis). Whenever i try to open an issue (assigned to me) page, i...
In the need approval place i am not getting the drop down of all the email address to assign for an approval in JIRA.
I would like to have custom / specifically tailored issue pages fitting to existing processes and forms which happen typically on paper. I want to mimic the paper form look an feel in JIRA, meaning t...
Dear all, Our customer is hosting Atlassian Jira instance in Azure and authenticating using SSO and MFA authentication from Azure AD feature. The question we have is what is the proper way to fully...
my manager wants to have a change request issue in his project and i dont know whats this use of this issue for and why we use it in workflow ?
Hi, I am testing Next Gen Mail Handler within Jira, but there are few points, which are behaving differently in compare to Classic Mail Handler and I cannot find, how to configure it: 1. Incoming...
Hi Probably the answer is listed somewhere already but I wasn't able to find it So we want to set up automatic closure of tickets for a business project in jira. The rule shoul...
Hello, Is it possible to get the key of a project for based on Project Picker Custom Field. Example :- My custom field name is "Project" which is project picker and I can get the v...
when I try to add the subtasks defined in template the button "create sub-tasks" doesn't do anything and the dialog box remains opened. Did 3 Retries. Only after I deleted the subtask the...
Greetings all. I am new to JIRA and need some expert advice. I want to restrict granting access to my users. All-access requests need to be approved by the requester`s manager and then the JIRA adm...
I am using a listener script to copy a custom field value from parent to child issues. I heard that updateValue method will not log into the history. Is there any alternative solution/fix?
I have a transition that want to rotate to the corresponding state according to different conditions, how could I to set it ?
I have created the project abc as a type of team managed. Now, i need that project abc to change the type to company based so that i can have the different board in company based. How can this be do...
I have a next gen project and I would like to create multiple boards on it, but I believe that is only available for classic projects
I am trying to migrate Jira Software and Service Desk from 81.5 to Cloud, therefore, I must use Site Import, as recommended, to import the Service Desk projects. I have external directories. I...
The roadmap function was available for our company managed Jira Kanban project but has disappeared from the links on the left hand side for all users. I have followed https://support.atlassian.c...
I'm not sure if I'm using the right terminology here, but I want to anchor my final milestone, so that when the dependencies change, the milestone actually doesn't move, but lights up in red. ...
In the two dimensional gadget (Sprint Vs Status) when I pull a user story with multiple subtask , I am getting double count in both the sprint. Below is the example User Story 1 - In progress - Spri...
....integration.production","typeName":"GitHub","singleInstance":true}}]} Any help appreciated. I have searched the community and think the above should work.
How do I write a filter so it returns only items that contain two specific Labels? Right now, I have my filter written and selected my two labels. The results show me all Epics with eit...
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