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SAML SSO to local IDP

mizuki0621
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June 8, 2021

Following the instructions @ https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/, completed the verification of the Domain, SSO configurations etc, and confirmed was able to connect local IdP by using the form of 'username@domain.com' in the login window, authentication went successfully, even confirmed all attributes were released to the cloud instance, but got following error. 

" Hmm... We're having trouble logging you in.

We're having trouble logging you in. There seems to be an issue with your identity provider. Wait a few moments, then try again.

"

One thing I'd like to mention is our domain name does not necessarily match what's included in the email address for our users, for example, we have a sub domain name called 'abc.example.com' whereas our company has 'example.com', the verified domain is 'abc.example.com' in the case.Not sure if this is causing the trouble.

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