How do I import existing test cases if I don't have external id since when I exported the test cases to modify that field it does not export it (zephyr for jira cloud)
Hi, I want to group my Epics into business objectives and generate weekly reports. I figured that Portfolio is a good place to do that and you can group by Themes over there. These Themes ar...
I need to change the default setting for the checkbox in issue collector form for including data about the users current environment. This is for issues sent to our IT department who need to know the...
Could you please help me with jira SQL query for finding all the Test Runs that got status updated from fail to pass , i have tried all the possible options and i'm getting some or the other error . ...
JIRA: v8.5.3#805003-sha1:b4933e0 ScriptRunner: 5.7.1.1-p5 Hi, we have the following setup: two development teams, each having their own board both teams have their own sprint they work on the s...
Hi All, What does the BIRT REPORT do? Can anyone help to extract a report at the Scrum/Kanban Board page? Seems I don’t have permission ( Though i am JIRA ADMIN ) but would like to see if we can ex...
Hi, In a specific project, I have tasks with due dates. Is there are easy way to plot all these tasks on a timeline (gantt chart)? thx
Hello everyone ! My story: I've got Data Center approval. But server version has been rejected due missed plugin icon. New version with icon has been created right after rejection and I posted rela...
Dear All, We are experiencing issue on Creating Issue. Technical details Log's referral number: 2859cdce-1e0c-4c25-ae07-ba8e3cc7bf9f Cause Referer URL: http://jira.cormanttech.com/...
Hi. I need export user by Rest API, I need get the same data of export user https://confluence.atlassian.com/cloud/export-users-from-a-site-833925313.html. I need this, because user t...
Have used Jira for a while but recently mapped the Status field from Jira to connected Salesforce cases. I created a picklist field in Salesforce with the exact status options listed in Jira. Spellin...
I generated the API in Clockfy and have installed the clockify app in Jira. I can't find where to enter the API in Jira so that I can use Clockify. Can anyone help? Thx.
We only have two environments in our Jira Service Desk (Server) set up, Devl and Prod. So we plan on having two different projects in our Prod environment, one for training and one for actual p...
System created User Pickers use the Full Name attribute whereas custom field User Pickers use the User Name attribute. Can I change the custom fields to use Full Name?
This is a minor but irritating UX issue I encounter all the time when writing tickets. When I switch between Text and Visual modes, Jira loses my position in the document, always repositioning the cu...
Hello community, I have installed Jira Software + Confluence On Premise connected to the MS active directory of the company, we are thinking of implementing Jira Service Desk and I have the following...
When a transition fails on the workflow. The ticket description needs to be prefixed with a static error message "Error". I am thinking we can use a script listener and update it. Would be really hel...
Hello, I have a listener that is not working. As event ID, that the listener listens to, I have set "Issue Commented". It is triggered by comments that are added by emails that are handled by JEMH ...
...()); } } But the result is: I need to add new domain and set type as Domain name and Allow incoming to true. In documentation (link) I've found:&n...
I am looking for an automated way to track time when my agents pick a request and/or change it to inprogress , for time to be automatically calculated. #jiraservicedesk
Hi, i've a Multi-level cascading select list , and i would like to update my customfiled, but how do you update option child? my code : def newDatePeriodeValue = issue.getC...
Hi I work with portfolio management. We have many initiatives with many linked epics and many linked user stories. We have good data quality in the estimates of the user stories and would like to ...
Hi, I would like to update my jira server from version 7.8.0 to version 8.5.X. I read here that the first thing I need to do is to create a replica of my Jira instance in a testing environment. I f...
like above
Hi Team, I have worked on the plugin which will add one button using the web panel to issue view screen. Now I wanted to validate the custom field value on this button click event whether that cust...
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