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Community resources
Jira
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Hello Community - I used bulk change to "unassign" tickets from a user and would like to revert the assignee back to the same user. I do NOT have any other way of identifying which tickets w...
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I'm trying to export a set of issues from our Jira data center site to our new cloud site. When attempting the csv import I'm getting an error " Error importing issue [externalId='autoid...
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How do I create an automation to update a label when the QA Subtask is assigned to a certain QA pers
How do I create an automation to update a label when the QA Subtask is assigned to a certain QA person? Thanks Glen
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I am unable to log into my Atlassian account associated with <email removed>. My password is correct, but I no longer have access to my recovery codes due to changing my phone. When I enter my...
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Hi to all, my customer uses Jira. A user account was created, by using my companies eMail address. I tried to logon to Jira by the web site but then a new account was created. Now I tried to delet...
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We have some of our groups that are managed by our iDP. I see you can either give these groups user agent access or site admin access for JSM at the product level in Atlassian Access. How would I go ...
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I have a list of over 100 tickets, the majority of them Zerto related. How can I eliminate those specific tickets so I can search for ones more important. With my old ticketing system, all we had to...
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I have 2 users in a project with exactly the same permissions (both project admins) - one can add Internal notes and Replies to customer and one can only add Internal notes (doesn't see the Reply to ...
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My Manager has asked me to look in to how we use Plans in JIRA. I was told we have a premium subscription. I need someone to point me to specific learning of "how to" use these.
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My team has decided to use sub-tasks so I'm trying to make it visible/useful on a filtered custom made board. I can see it is included on the screens, schemas, layouts, issue types and the like, but ...
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Hello everyone, I have a scenario where Field B needs to be validated only when Field A has a specific value selected. If Field A has any other value, then Field B should not be validated during the...
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We don't follow the sprint mechanism, we have quarterly plan to achive our goals, need guidence Plan
HI team, we have a quarterly plans to achieve our milestones. we don't follow the sprint mechanism, to plan and manage and view we are using advanced roadmaps in our data center version of J...
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I have a dropdown field for architecture review - There are 3 values - Architecture Review Needed, then second is - Review Completed, and third is More Information needed. I'm then creati...
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Im not able to make a custom a textfield optional. If I dont select required the textfield will not show in the ticket. I have look at Field Configurations but couldn't find anything. Please advise. ...
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Hi, as an admin, I'm trying to add users to a project, but the roles available to be selected do not correspond to what I would expect. In my list of roles I have Admin, Service Desk Customers,...
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Hello eveybody. In the proejct I am setting, I have parent and children issues. I am trying to synchronize a customfield (customfield_10232) between both. Here is an example : Parent task h...
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I have a Task and I want to reuse the description with image from this task when a new subtask is created. Copying the file and image is not working for me.
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I want to filter the issues that changed in status during a period (typically last week). eg. I want to see what issues have transitioned into a certain status in the last week. For a...
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Hi The Jira Community, When you have a list view of issues, in certain columns, such as components, labels or linked issues, when you have more than 1 items, you have a + sign and the digits r...
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I want to choose a new primary product team to show in the drop down. Where/how do I create this?
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I am working on an in house automation and want to post issues in Jira. I am using Python and can correctly call using the GET methods, but keep receiving a 405 status when trying to use the POST me...
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Hello, I want to automate the creation of Jira issues. If CR issues will appear in a certain JQL search, other issues for testing should be created in a different project. I want that every da...
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I can't open the settings in vs code. A new tab will open with the name "Atlassian Settings" but the tab is empty, where it should show the jira, bitbucket, general and explore options. I'v...
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Project Manage Components and Project Settings > Components doesn't work, just a blank window. The Components button from the project left pane works, but the Manage and Project Tools link...
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