Community resources
Community resources
Community resources
Jira
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Our Jira Software admin is gone and we must access our Jira account ASAP to add a new admin. Is there a way for a non-admin user to contact Jira support or submit a support ticket?
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For traceability reasons, I'rd rather only use JIRA without integrating it with third party tool such as SharePoint or Confluence. What s the best way to create a Knowledge Base directly in JIRA? I...
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Hi, My current query currently pulls out the tickets that were closed in the sprint before the last one and were moved to the next sprint. (Not sure why this is happening). The tickets in question ...
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I am looking to implement an automation rule that says "If this issue has not been updated/commented on in X amount of time (say 48 hours) trigger a comment out to the assignee.
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Here is my issue 1. There is a team-managed project, with sprints feature disabled and estimation enabled 2. I made a filter on it and created a custom scrum board for it. project = XX...
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Here is my issue 1. There is a team-managed project, with sprints feature disabled 2. I made a filter on it and created a custom scrum board for it. project = BI AND (assignee in (123,...
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Hey all, I'm trying to do the following - def selectedOption = issue.get("customfield_26136", "None") switch (selectedOption){ case 'Penetration Testing': issue.setDescription("I a...
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Purpose : Generate consolidated time spent report for a version for all project team How i generated report : Using basic search filter with PROJECT, ALL ITEM TYPE (EPIC, USER STORY, SUB-TASK, TASK...
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A client of ours wants access to our Jira system. I create a new project and only want them to have access to that project alone. What is the best way to do that? Thanks!
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Can we have definitive instruction for loading an EPIC into the Jira Cloud software?Or is the process similar if not the same to when we used via the old sytem? Please advise. Thank you, ...
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I observed a weird change in Jira server that Resolution has been updated automatically to Done status. when I edited the story points field of an issue. Can you please provide your suggestions on h...
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Hi Guys, Need you help to fix the DB connection pool suddenly spikes from its normal level which is below 20. Today it suddenly reached it max level. Kindly suggest as JIRA Admin what i need to do ...
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Hi Team, I am working with JIRA DC and Automation for JIRA. I am copying over the work logged in a Task to its parent Epic using the below expression. {{#=}}{{worklog.timeSpentSeconds}}/60{{/...
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I have 2 boards now 1. Kanban board - used for BA 2. Scrum Board - used for development team Kanban board have different swim lanes and additional workflow settings Kanban board swim lanes - read...
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I need to move our Jira and Confluence Servers to a new host. I have found a useful guide for the actual migration process, but I just want to clarify the product key situation before I do anything. ...
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Hi all, Is it possible to modify the scale to display the days of each month in the Advanced Roadmap?
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Hi all I'm having a problem with the field "Due Date". For some reason, when trying to update this filed in a specific project - I'm getting the following error "Somthing's gone wrong, Ref...
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I'd like to restrict access (at least editability) to issues that are in the product backlog and not yet pulled into a sprint. I have a Product Backlog Kanban board in my project with statuses Backlo...
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Hi All, Is there a way to hide the Original Estimate time field for particular group? Thanks,
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Hi Is it possible to see subtasks related to a story in the epic, directly in the Roadmap view? What I would like to have in a roadmap is a "tree": Epic > Story >> Subtasks https://prn...
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I am new using Jira and I have been trying to modify a particular board (see attached) with no success. I have admin rights but I did not find where I can edit it or even if editable or not?. None of...
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I followed the steps in the following link to create a new issue type. https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type/#Add-a-new-issue-type However, ...
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I was developing a tool for my organization and I am having a requirement to create worklogs, I am using JIRA Server REST API to create worklogs, but it is only allowing me to log in my name (REST AP...
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I cannot figure out how to do this in my kanban project, I know how to do it in my scrum projects. But I need a way to filter based on the priority field. Can someone help?
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| April 8, 2025 9:37 PM PDT |