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Jira
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Hello, There's an Atlassian Jira instance I occasionally look after. Users can access it using a a Cisco ASA clientless webvpn, which is a firewall that presents an SSL-secured website which u...
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Is it possible to deactivate the Add People button on the Projects -> People screen? We would like to remove this button from our users. We want to lock down access inputs to our internal s...
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Hello, our Jira Service Desk (Server) is no longer in use and we want to migrate the old project to our current Jira Data Center to archive it there. XML import does not work with totally different...
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Hi, First, this is the strong context : We used to manage our project with Trello. We had more than 400 issues. We decide to use Jira instead with Scrum management Following Jira documentation i...
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Hi, I'm trying to work out why, when trying to link a Jira project to a Confluence sub-page or a page containing '+' or spaces in the title throws up an error; when using the 'Confluence page' search...
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can we create a custom field where we can select multiple jira users?
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Looking for some help on an automation. When a sprint is created, I want a set of stories and their sub-tasks to be cloned and put into that new sprint. The set of stories is in an epic.&...
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Hello, I'm using a filter results dashboard gadget and one of the fields I selected is a text fields which is enabled as wiki style field (rich text). For some reason it stop presenting this field ...
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Hi all, we are trying to create a query in Scriptrunner Enhanced Search for returning a list of epics that have at least one child. The returning list must show only the epics. Is it possi...
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(JIRA Cloud)How to change Jira Service Management customer email address?
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Good afternoon. I am trying to install java-melody in the path /opt/atlassian/jira/WEB-INF/lib to be able to update it, but I see that I cannot mount the path in a volume, Any way to mount the volu...
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Como puedo eliminar un estado del workflow, como por ejemplo eliminar el estado open
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We are unable to move an issue to "Done". Other issues in the project have the Workflow options, but not this issue. What do we need to adjust so that this issue has the same workflow options as all...
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Destination status could not be resolved. If using a smart-value ensure this resolves to a numeric s
Hi all, I have a problem with automation rules in Jira. So here is my case : If user create ticket through Jira Service Desk, the status is "Need Investigation." So I clone the issues to ano...
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I added some custom fields to a new tab and would like the descriptions to show up on the edit and workflow transition screen views. Is this possible? Are there any work arounds if it is not possible?
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I have tried this from this article but service desk team members and admins can still see the projects in portal https://community.atlassian.com/t5/Jira-Service-Management/Turn-off-Service-Desk...
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I just had a user who could not close their sprint because the system thought there was an issue that still had open sub-tasks. The issue it reported did indeed have two open sub-tasks, BUT it was ab...
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Hi I've edited the JQL of the BOARD so that it only shows the Epics as per this article https://community.atlassian.com/t5/Jira-questions/Can-I-Display-Epics-on-the-Scrum-Board-in-place...
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Hi, we are looking at integrating Veracode in our Jira Cloud instance. Would appreciate any comments if you are using this plug-in? Thanks Denise
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Hello, If the custom field "Due Date" is not empty, the date from this field should be entered into the field "Comments" with some text like this: MyText: DueDateValue Which code can I use to do t...
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Hi, Yesterday, I backed up our Jira Server (v8.12.1) and tried to upgrade Ubuntu from 16.04 to 18.04. During upgrade I got perl and apache version incompatibility errors and because of these issues...
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I am trying to integrate JIRA with ARIS BPM tool
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Hi, We are trying to implement an automation which would add or replace a fixed in build tag based on the project. It's important to note that we need to do it based on the project because there are...
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Hi All, In our company a Jira Commercial License was bought for 50 users a few years ago and we've been using that since. Now we have some issues with the Ubuntu OS and want to upgrade our ...
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I copied a dashboard from an existing board. It copied over all the stories as well. When I tried to delete a story off the copied board, it deleted it off the source board as well. ...
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