Hi, In Service Desk project -- When we define SLA for P1 as 4 hours and issue was resolved within that time and after analysis we find that issue is still resolved how does the SLA calc...
My epics show on the timeline, and my child issues are showing in the left hand column, but they're not showing in the timeline.
Hello, So the problem is, we have configured custom field, whose default value is "None" Somehow when issue is created via email or customer create it via customer portal it sets value ...
Can we get an advance invoice of one/three months?
【Question】 If I refer to the custom field "Progress" in the event listener "IssueLinkCreatedEvent" under the following conditions, I can only get null. I wondered if I could get it if it was an ite...
Hi, I tried to build an automation rule but failed. I create the first Epic for my project (info Epic) it contains a lot of info (metadata) in the custom fields. I need to clone these ...
Hello Experts, How to add our own customized reason in the drop down menu while linking an issue? Thanks Ashokkumar
Hi, I want to get details of actual time of Zephyr scale cloud test case design and test cycle in Jira cloud. Can you please suggest the gadget where I can get particular details of planned ti...
There is an existing epic with a task already created. I am getting the following error after I look to create a task - https://woolworthsdigital.atlassian.net/jira/software/c/projects/CAR/boa...
Hi All, I have a table to organise my work here and the =JIRA function has stopped pulling in data for this sheet. Its the only sheet I have where this error has occurred. It stays in the loading st...
Hello, So my question is very similar to https://community.atlassian.com/t5/Jira-Software-questions/Looking-for-a-way-to-set-a-default-project-configuration/qaq-p/1661181 Which leads me to be...
Al momento de querer realizar una migración cloud to cloud, entre sitios donde en ambos soy administrador. En la sección donde se seleccionan los proyectos a migrar, no me aparece ningun proyecto par...
Hello, I have a really weird issue. When I click on the 'Create' button for a particular project I get this error message. I can't create any issues for any project and ...
Please see screenshot below. There is no button to install the licence, no doubt because of the message that Jira Software is not installed. If I click the Install button, it's busy for a min...
When clicking on the "+" to add fields to my list view, I am heavily restricted in the fields I can choose. For example, I would like to view Epic Link (a Jira-created text field) and Points (a...
Does anyone have a link to a good video that outlines scenarios and examples of how components are used? Thank you.
Hi Community, I am trying to automate the task of syncing parent and linked issues when priority of parent changes then the linked task priority should also be updated and vice-a-versa. The steps t...
I'm trying to generate a report or chart that reflects the first-time response per bug priority. If possible to do it then how can I add it to a dashboard.
Hi there, I am using Power Bi to make reports from Jira. When I look at a field (Original Estimate), I see a very large number. We have set Jira to show days in those fields. The values I a...
Greetings, I need to use the Workload Pie Chart to see resource capacity for the assigned sprint. Currently the pie chart produces the total aggregate for all stories in the kanban. I ne...
Hello everyone , I have just installed jira version 8.21.0 and created a new project in order to test issue collector. I noticed that on this version the embedded code created for issue collec...
I want to enforce tasks moved to In Progress have an estimate. I assumed I could add a workflow rule to ensure the number is filled out. I cannot. I can't see a way to ensure the field is fil...
Hi, I am looking for a remote support tool that will nicely integrate with Jira. Does anyone have experience with something like zoho assist or another remote support tool? &nbs...
Hello, can somebody tell me if it is possible to create an automation rule for the following task: Send message to the assigned person if after 5 days no new comment was added to the issue ...
Hello. We are experiencing an issue with one of our new users not receiving an invite. It appears to leave the Atlassian world fine, but the user never sees it in their mailbox. We are not blocking ...
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