Community resources
Community resources
Community resources
Jira
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I have my SLAs set to 40 hours with the 9-5 template applied. That gives me a week to resolve most of my tickets. However, the biggest issue I run into is users not responding to ticket updates. I do...
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Hi all, I am new to Jira and the automation part so I apologize in advance if this comes off as a basic question. I have been digging through Jira automation stuff and I cant seem to figure out what ...
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...so shows the following { "show-login-form": true, "enable-authentication-fallback": true, "show-login-form-for-jsm": true, "last-updated": "2022-02-23T19:45:57.507Z" } But we still c...
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I know there are sprint burn down, sprint review reports to know what was pulled in or what stories carried from sprint to sprint. When we do a daily stand up, We focus on the sprint goal...
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On previous Jira versions, when my team dragged a card to another column, they keep its order in the new column, so, If I make 3 cards (CARD-101, CARD-102 and CARD-103), and my team develop them, the...
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I've added a 'Field has been modified Validator' for the comment field in my transition to the Blocked status. However, that doesn't give the user the opportunity to add a comment during th...
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I'm exploring switch our team to a Kanban board. I have all my columns set and statuses mapped. In the backlog view, there are certain statuses that do not show. I'm trying to understand what drive t...
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We maked a mistake and create a issuetype A like subtask, but we need defined like a task. How we do to change it?
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Hi there I have a scenario where I use an internal Jira board with multiple customer projects (Internal), and a separate instance that we share with the customer (External), the tasks in the project...
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Hello, i am trying to figure out the user access. i am on a free plan, which include up to 10 user. which 3 of them are admin. but why am I billed a standard plan, as I only...
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Hey all, My organization has been using templated projects, and I wanted to make a custom project board instead of using the out-of-the-box templated ones. We'd like to have the project s...
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I have a workflow where a couple steps you can enter from anywhere. However, I dragged the items on my "Board" view to be a specific order, because I want that visual for my team, and it's easier to ...
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My goal: have a queue that filters 3 request types (out of 9) in a specific date range. This is the JQL I have currently have in the filter (the queue is already filtered by Project Type so ...
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When I create a Jira issue in Microsoft Teams, for a while thereafter, a tile for that issue keeps showing up in all my chat boxes (see below). Even when I switch to another chat thread/team, it is s...
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Hello We don't normally use business projects but now I need to configure a board for a business project. But I can't find a way to configure it anywhere. Who can help me? Where can I find the righ...
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I've inherited a Jira board after a colleague left, so I'm trying to work with the Epics they created. I'm working with a basic roadmap and our team has completed some work on a few epics, but it is ...
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Hello! I'm trying to run a query that will only return issues closed in a specific sprint. Example - I have Issue M-50 that was worked on and closed during Sprint 1, and M-100 that was worked on dur...
6,014 views 6 0 Deleted user February 23, 2022 -
Hi all With the "Epic Sum Up" Plugin i can sum up original estimates as well as time spent from story level to epic level. So far so good, here is the problem: Unfortunately we can't implemen...
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...ype of integration with the Jira Software but requires OAuth as an authentication method with generating of RSA public/private key pair. Is it possible to get this key for Jira Cloud?
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I am sure this question has been asked before, but I couldn't find a suitable answer on the board, so please excuse me for asking it again. I need to limit an issue creation for an issue type (Epic)...
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Boa tarde, Trabalho como Gestor de Projetos de Implantação de Software e utilizamos o Jira Work Management para realizar a gestão. Gostaria de saber se é possível criar Modelos de projetos para qua...
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Hi I'm converting my admin scripts from server to cloud format where possible I've got hung up on the message in the title when running in the script console. Script below. I've refreshed browser...
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External Import to JIRA: How can I keep the format from an Excel file to the .CSV and then to a JIRA
How can I keep the format from an Excel file to the .CSV and then to a JIRA. For instance, the Description field has bulleted items and blank lines, but when I convert it to a CSV and that CSV is imp...
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Hi, For one of my client, they are trying to uplift their ITILV3 to ITIL4 Standards. Client is currently on SaaS and i assume the Atlassian will ensure at Anypoint in time the version will be upto ...
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How can we go about fixing the resolution of issues that we’re incorrectly set with resolution Done as a result of the issue caused the post function?
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