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Jira
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The field type for a field is not matching in a projects Issue Type and in Settings->Issues->Custom Fields. I think this is causing funky behavior when I try to insert field contents in an aut...
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Have a service queue and want to be able to analyze average time for completion across request types. Is it possible to efficiently determine when a request was created and when a request wa...
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Hello, I am working on a script to create jira tickets using the Atlassian library in python. Following is my script: from atlassian import Jira import pandas as pd from datet...
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I've created a story and linked it to an epic. I can open the Epic and see the story as a child issue but it doesn't appear in backlog. It is a company managed Jira software project in ca...
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Hi, I want to implement a validation or a condition on a Status that has the Approval feature. Why? This is my scenario. Approvers need to review the request and 'singed' adding a comment before t...
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I am wondering if there is a way to change the task and subtask labels in a project epic? Currently all of my tasks and sub-tasks are labeled by the project key so they look like: TP5-8, TP5-51 etc. ...
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I want to get the name of person who has created a commit in Jira custom field. I am trying to get it through smart value. But for commit trigger I am getting all the information expect for commit au...
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I am using the below code to create a jira ticket and update a few custom fields at the time of creation. I want to update "customfield_13315" with the issue key of the ticket that I am creati...
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Hi, I'm trying confluence, but the invitee's e-mail doesn't log in. It looks like they must already have an atlassian account beforehand. I have tried three different emails. The new email verific...
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Hi all, Need your help for the following questions: After buying the premium license, I'll add my other team members to edit the workspace. Do they also need to have a premium licens...
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Hello everybody! I've finally implemented the transition from Trello to Jira for our Tech team, and I'm already reaping big rewards such as connecting our version control, and finally being able to ...
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Hi. How to create a Graphic (line or bars) to compare some lists like this (project = "10657" AND created >= startOfYear("+4M") AND created <= startOfYear("+5M") AND reporter in (557058:0a1ea1...
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Hello Jira Community, I love what I see in the Jira Business Projects with calendars, timelines, forms, etc.. For one of my creative teams, this looks like the way to go however my ...
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I use JIRA. If I do things in it I receive a Email. But why this Email is empty if I open it in Outlook?
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Hi! Looking for options on public facing jira issue creation without login. I was looking into issue collectors but I would prefer a non-code solution. Ultimately the goal is for the team to submit...
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Im looking for help to find a query that will work for tickets that are ready for prod or development done but have not been moved to completed status ?
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We've just had Jira chosen by corporate but no admin access link or tutorials or anything was forwarded on. Where should I start to learn this helpdesk solution enter into the admin view as a member ...
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In a Company Managed project, I created a hierarchy from the Issue Type Hierarchy configuration as follows Level 0, above Level 1, above Level 2 and am looking to be able to create Level 1 as a...
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Hello, Our Jira could instance is integrated with Zendesk via 'Zendesk Support for Jira' app. We have a Jira automation rule based on comments made on issue. We want to check if there is any partic...
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I see that starting from version 8.x the Jira Sserver/Data Center already supports Oauth 2.0: https://confluence.atlassian.com/adminjiraserver/jira-oauth-2-0-provider-api-1115659070.html But as for...
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Can Jira Service Management prevent agent collision with tickets? My previous employer used BMC Footprints. When another agent was already in an open ticket, if I tried to open the ticket I wo...
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I have a status in which certain approvals are necessary to be able to progress the ticket forward. In this workflow, I also have a 'more information needed' status which we use to request for more i...
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Hello, I want to create an automation rule for the following situation: I have the 4 statuses in a workflow Status A Status B Status C Status D (end of flow) When the issue is transiti...
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Is there a way to show impediments in the program view under scope view? I was hoping that if a story was flagged as impeded, then the EPIC would show as an impediment in a roadmap. ...
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when I try to enter https://mt17.atlassian.net/onboarding/software I got this message I'm using the account for education purposes and does not have more than 9 members I also updated d...
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