Your Atlassian Cloud products are suspended

[Karen Saavedra]

when I try to enter https://mt17.atlassian.net/onboarding/software I got this message

I'm using the account for education purposes and does not have more than 9 members

I also updated data on CC section and after do click on Manage subsciptionshttps://id.atlassian.com/join/user-access?resource=ari%3Acloud%3Ajira%3A%3Asite%2F9ddf8d71-710c-4335-9fb8-c70b7637ce36&continue=https%3A%2F%2Fmt17.atlassian.net%2Fadmin%2Fbilling%2Fapplications   I got this another message

[John Funk]

Hi Karen,

You should immediately open a support ticket with Atlassian here:

https://support.atlassian.com/contact/#/

[Karen Saavedra]

Thank you