Community resources
Community resources
Community resources
Jira
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Is it possible to restrict jira workflow status transitions? (for example) A ticket in "to do" can only be moved to "WIP" or can be moved to "Rejected " Once ticket is in status "WIP" it can ...
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I noticed that I only see 5 projects in our Jira instance when selecting All Projects but when I was creating a new project today I noticed a very large number of projects out there and while checkin...
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¿Como hago un filtro en Jira que me devuelva todas las historias que posea sin excepción, todas sus Tareas Finalizadas? Es decir, si posee 4 tareas Finalizadas y una En Progreso, no debería ...
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Hi all, The admin for our Jira service no longer works for our company, and his Atlassian account is deactivated. As a result, no one is able to submit a ticket within the Jira system. ...
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Using Automation, how to create multiple tasks under a parent task dynamically based on the description of the parent task Eg. Description Contains Create 3 tasks for below and assign ...
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Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: c360988997bf42eab74dd00d6fac4975) This site name is just a suggesti...
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I created a shared team (5 members) and attached that team to a plan. However, when I filter to see tasks assigned to the team members, it only returns 1 member's assignments. Removing the Team and t...
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Does JSM come with the premium plan? or is that something you have to purchase separately?
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Our admin account is unable to receive verification emails, and we can't open a support ticket because only admins can create tickets. We've tried sendind and re-sending verification emails but no l...
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I want to change the default for this setting at org level: https://support.atlassian.com/jira/kb/how-to-alter-the-branch-name-format-in-the-create-branch-option-in-development-panel/ I understan...
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Hello Atlassian Support, I have lost access to the administrator account of our Jira Cloud. Here’s what happened: My admin account was registered under email 1and I used Google authentication (i...
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I have a Team Managed Kanban board, new UI layout, and notice that "done" tickets are not falling off the board after 14 days in the done column. Is this a known bug?
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It would be a major help to be able to filter issues by all issues I have commented on. I understand you can filter by last comment, collaborators and assignees. But I need to be able to filte...
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Hello All. Our org just adopted Jira and since we work exclusively off Story Points, we want to convert it into time-based estimates (using smart values as they are cleaner). I can try the whole bunc...
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This week, all Jira notifications began coming through email with no preview text, just a button to read the comments. Can this be changed?
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Hello - I am working on two separate teams that overlap about 10%. In jira -for every issue there is an "export XML" option. Now I am in my other account - how can I import this XML file?
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Trying to update Payment model from Paid via Vendor to Free, BUT the dropdown is greyed out (not editable). From this reference: https://developer.atlassian.com/platform/marketplace/pricing-pay...
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Hello all, I'm trying to automate a process in Jira based on actions in GitHub. When a PR is approved in GitHub, I want that to automatically approve the associated Jira issue. The issue is designate...
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I have a project that is an onboarding task manager system. New employees are created as Epics from a filled out form. When that form is filled out my first automation is fired which fills in a seri...
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Hello, As a site admin (Jira Cloud), I turned on the new navigation for our org. However, some users can see it, while others say the old navigation is present. I'm not sure how/why there is an inco...
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Hi Community, I have custom field(text type) called serial number for my existing issues but every time i need to link newly created issue to it which is having same serial number manu...
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I would like to set up an automation where: 1) The system recognizes the reporter and auto sets the tickets to Status=Done based on the reporter email address. 2) I then would like the system t...
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Good morning, Atlassian team, I'm experiencing an issue where, when my team changes the status of a ticket, the system defaults to "Add internal note" instead of "Reply to customer." This behavior i...
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When looking at the table of children of a Jira work item, there is a horizontal scroll bar at the bottom in the event that you need to view additional columns. However, there is no scroll bar at the...
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Planning to take ACP-120, can someone help me how to prepare and how long it takes. Is it worth taking it?
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