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×Hello Team, I need your help to mitigate this request. The thing is I'm working on jira dashboard and required your help in jql syntax. How do i set the jql query in jira dashboa...
i'm looking for my invoices record for trello but can't get hold of them.
Hello, I want to make a solution for the retention period of jira's audit logs. Currently jira supplies audit logs for 180 days and there's a request to make a solution to audit for 360 days or even...
Hello! We will upgrade to Jira Cloud Premium version and I was wondering if it is possible to choose where the hosting servers can be located. Thanks!
Hi, I create several User Stories and add several sub-tasks to each User Story. For each sub-task I have Original estimate field and Time tracking field. I created automation to Sum up these times...
Hi team, I have asked question previously related to Jira calendar plugin, but didn't receive any response. Please check and respond on below query. Jira calendar plugin is installed in our Ji...
Hi All, We closed a sprint(1) two days ago, and the unresolved tickets from that sprint were carried over to the next sprint (2). Last day i closed all tickets which are moved to next sprint...
what is the characteristic that subtasks have that all other types of requests do not have?
Hello community, I am a bit puzzled with one thingy I am trying to implement. Perhaps you will help me here. I need to create an automation for service desk project so that it would automati...
Currently in our JIRA set-up, we have a ticket type called "Task". This ticket type has its owned workflow. I have a new set of projects for which we need to use the same ticket type a...
Hi everyone, I'm new to Jira. I want to ask about managing issues and child issues. What is the best practice for: 1. For example, I have a feature that requires Android, iOS, and W...
My colleague is clearly in Jira as her board is all full but I can't find her when I try to re-assign a ticket. Is this a bug? Where can we fix this?
We have an "In Progress" column and a "Code Review" column. I would like to make it so that you cannot transition the ticket to Code Review without a github pull request being linked to on the ticket...
Hi Team, We have our SSL certificate expiring on 26th November and we need to urgently get new certificate loaded into JIRA. Could you please list the steps that I need to follow for the same after ...
Howdy folks I'm wondering if its possible to create a query which would find all child issues where the parent issue has a specific value set. For example; Find any program epics where cf[1...
I've setup a bunch of issue types in my project then set defaults up on particular fields such as the description. When I create a new entry (in any view - board, list etc) with one of these...
Trying to use an AD account to connect Jira to the SQL server but when i test the connection It says cant connect to the DB. On the SQl side i get the following error message "Attempting to use an NT...
We have a company-managed service desk project and a software project. We want to quickly identify for reporting purposes service desk tickets categorized by product (such as Epic Link), and potenti...
Hi I have an old project, what an old made by a colleague. In this project Now name it as A. I had this Workflow option, where I can toggle the Board based on...
How is this burndown even possible? I've never seen the line run in reverse before. Is this a bug or is it more likely that someone did something really unusual with the sprint? I've glanced at the c...
Hello, I am trying to create a form, but it looks some configuration is wrongly configured, so I am getting the error to create the form. Please can you help me with this? https://klavi.atlassian.ne...
I am trying to set up an automation to reopen an archived issue if there is a comment/attachment added after it has been archived after 1 month Is there a way to do this
Hi all, I have 1 release created in which I have 25 features refined. I want to run my release burndown to see the overall release progress from start to end but all I am seeing is this error message...
Is there a way using Plans to show the last due date on an EPIC or THEME as the project due date?
Hi We want to be able to provide clients with an option to use a user guide if they are sending in a ticket. Trying to lower the amount of tickets. If they can find the information in the...
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