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Jira
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We currently have Jira Cloud without JSM nor Jira Service Desk. Is it included? If so, can it be configured ?
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Hi all, In our Jira project with have multiple teams, each with their own team number using a bespoke 'team' field. I would like to be able to easily filter for Issues that show dependencies between...
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Subtasks and task are not showing on the board when in Review in Jira software project-recently we changed workflow
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My keyboard shortcuts are having trouble when adding a comment to a Jira issue. I'm using the latest version of Chrome and v9 of Jira. When using the inline editor or the edit dialog to add a comme...
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I have an insight schema where I can't see object links, in graphs or the Assets macro. I can select the schema's objects in other schemas. I can select other schema's objects in this schema. I've ...
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The "Account" field is locked but has already values in the drop down list. How so I add a new one?
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I for a while used https://SERVER/rest/api/rest/api/2/issue/createmete to check if I have access. Yesterday this functionality stopped working. Which REST call can I use instead?...
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Dear Experts, We are using JIRA Data Server 8.20.11 and planning to migrate it to JIRA Data Center. Could you please help me with some guidelines, documents and detailed step or any URL to p...
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...ejectillegalheader is set to true". How do we insert that into server.xml? Thank you, AR
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A few weeks ago I set up a automation rule and nothing happened. Suddenly this morning I had a hundred empty emails from no-reply@automation.atlassian.com with the notice "The following page hasn't b...
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Hi, Using Automation, and without any add-ons, I'd like to clone a 'base' ticket (Release checklist) every time a sprint is created, to that just created sprint. I've setup below Automa...
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Hi, Our tickets have two "lives" : while in the backlog, they are being redacted and refined. While in the sprint, they are treated. They follow two distinct workflow, but the Scrum active view is...
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Hi, In the customer portal, the SLA's are not allowed to be viewed by customer users. Any idea why this happens? If I, or any other employee, go via service management and click "View reque...
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Hi there! A company have several Zendesk instances (following an acquisition). Is it possible to connect several Zendesk instances to a single Jira instance? Can it be managed by project?  ...
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Bom dia Pessoal , alguém saberia me dizer se tem a possibilidade de filtrar por determinado status ? Exemplo : Filtrar por todos os chamados que tiverem seus status alterado para reaberto nos ...
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I have configured Jira to create tickets from email with a mailhandler. Is it possible to create a reporting rule that evaluates the catch-all address from the mail handler and then assigns a label t...
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Now that remote copy no longer supports Jira 9.x not having this feature of "Create a new linked issue" is impacting our process.
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I am trying to access the {{pullRequest.destinationBranch}} smart value in my Jira automations. Is there a way to manually trigger a rule to fetch the pull request info (for example the destina...
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Hi there I want Jira automation to create a ticket each 1st day of a month, and then email someone with the just created issue details. I can the 1st part easily but can't do the match and ...
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Hey! Here's the problem. I would like to clean up inactive users from jira in preparation for migration to the cloud. These are LDAP synchronized users but they have already been deleted in LDAP. ...
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I see in Slack: Something went wrong! Please try again later Jira Cloud's comands / requests do not respond, they fall off by timeout task preview does not work, but the application is en...
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Hello team, We want to restrict the numeric custom fields in JIRA to accept only whole numbers. How can we achieve this in Jira Cloud?
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Hi Team, I just want to know is there any alternate way to pull email in Jira, when end users send mail. Now, the organization is not enabling the IMAP/POP protocol as it is little old but asking t...
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I have two projects in JWM which I believe are identical in terms of set up. In one, I can show the Category field in the List view of the project, but in the other, it does not appear in the ...
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Hello How to block creation of child tickets under parent(Epic) issue if the issue is already closed. we have tried using WF properties on every status but when testing we found out that we can sti...
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| 7 hours ago | ||
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