Hello!
there's a necessity to leave the same comment on multiple issues the same time. Seems like Bulk Operation works fine for it. But is there an option to trigger Canned Response while I use Bulk Operation to change status to Waiting for Customer? I mean there's no Canned Response button in the comment section. Neither I managed to locate whether there any command, that may be typed in this window in order to trigger the Canned Response.
Thank you in advance!
Community moderators have prevented the ability to post new answers.