I am currently using Jira/Confluence but I find it conflictive that the Atlassian support team can access sensitive information that is supposed to be restricted by nature.
Is it possible to have such level of access control where all that is exposed to the Atlassian support team is functionality and not content?
I am not sure if Jira/Confluence is capable of such level of control. An enterprise product should be able to provide such restrictions for when a company uses third parties support.
The product (e.g.: Jira, Confluence, etc.) should be able to provide some level of abstraction to protect operational support functionalities from accessing content that is supposed to be private.
