I would like to know how to mention the person in charge of the relevant matter when notifying with Jira's automation function.
I have 2 boards: The service management board and the project board. I already created automation if the issue from service management is approved, then an issue will be created in the project board....
I've successfully created a JIRA rule to send an email notification based on a JQL query. I then applied #IF statement in the email notification to filter by specific fields. During testing I found f...
How to write a groovy script, if I want to get the project key of the project that is currently being viewed in Jira. I am using Scriptrunner version 7.12.0's Fragment to write this script. Can anyon...
When a user is mentioned in a comment (using the @ to find the person) and the email is sent to the user, is it possible to remove the comment and just say "you have been mentioned in ticket XYZ...
So basically, when a customfield 11500, which is Source in our case, is added to the API Post request, we get a 400 error back. When that field is taken out, the ticket is made just fine. I checked ...
I have created a Plan to view the task assignments of my team members. But I want to filter only the tasks that are marked as "DONE" in the last two weeks, for example. Right now it shows all DONE ta...
I was checking the reports in jira and got the time spent for each subtask. I need to know how to get the report with the time spent of each subtasks + the assigned person of said subtask. &nb...
Will copying JIRA Software production data (Projects, Dashboards, User Stories, Apps, etc) to the sandbox impact anything to the JIRA Software production version? Is there a need to backup and copy t...
I was recently provided an Admin role to our Android project but I'm unable to view Project Settings. For reference, I'm only a User in our Platform project but I'm able to view and edit Project Set...
Question: How to exclude Saturday & Sunday from JQL filters. Backstory: We use a "Resolution Time" gadget on Jira dashboard that illustrates how many days it took to g...
Is there a way to find out exactly which fields a specific Jira issue type can use? For instance, can you find out what field types a Bug issue can use? For some reason, an API call for a Bug issue ...
I would like to be able of only have stories under other issues in epic, even if I add the epic link to a task. Is this possible? -Sing
I'm new to ALM Structure in Jira. Currently we manually adjust Epic dates based on the latest target end date of it's child stories. Is it possible to have this date roll-up to the epic a...
Hi, I need to set a field to a value based on the value in a different issue field. If Issue A field "FA" value is "word A" -> issue B field "FB" set to "Yes", else ...
I'd like to be notified when an issue/story moves from one sprint to another - not sure if this is possible?
Hi everyone, please assist. I get this error when I try get the JS script for my issue collector. and this is the code that I get Your assistance is greatly appreciated.
Using Jira Cloud, I cannot find a way to create a Kanban board to follow up the Jira Service desk project we are using. Only a series of pre-made lists is available: they are useful but not quite wh...
We have linked epic for most all the story and tasks in most of the project but it does not reflect most of the the issues. Please find the screenshot for your reference.
I have an automation rule set up to create a subtask when a certain field is changed to a specific value and then send an email to the new subtask assignee. Right now it’s working as expected, but I ...
The TLDR: I have a non-Backlog status showing up in the backlog even though it is not added to the backlog. It is assigned to a Kanban Column, and the issues also show there. My PO that owns this ...
We are moving from JIRA Software Server to JIRA Software Cloud and need a way to auto create a report that captures the time spent across all projects/issues for a time frame. Currently, we go...
Issue is Company A (has Project A tracked in their own environment). Company B is a contractor with A and has no access to Company A's Jira, so they created JIRA B and started manually adding records...
If I have resolved a story and I have an open bug under the story, should I reopen the story?
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