Hello, I'd like to receive an email alert when one of our Trusted Users invites a new user to our JIRA Cloud instance (I'm the global admin). I couldn't find any trigger for that in automation rule...
Hello, We are using a JWM project template to create new projects. It is pulling the same screens and schemes from the template for the new projects as expected. However when I try to use a d...
Is there a way to update the title of an issue with information from another field within the same issue using automation? We have issues being created from our incident ticket system into Jira au...
Hi! I'm currently writing a script to auto-populate the description field with info-paneled text on a specific ticket type, using the script runner "behaviors" feature. My main issue is that ...
I've been reading about data pipeline and dashboard for Jira. https://confluence.atlassian.com/adminjiraserver0904/deploy-the-devops-dashboard-in-powerbi-1188768785.html Here's my question. Why ar...
I'm brand new to Jira and asked to setup our Enterprise Applications (Internal IT) department with multiple systems of Enhancements migrating from multiple Smart Sheets to Jira. I've n...
Hi! I work in a Marketing agency and we would need to have Jira set up as follows: 1. We would like to see all projects in one calendar. Need: we need to see all projects (not with their tasks) in...
How can I delete a post in the community. How can I have my work profile not set up in the community. I just want to use my personal community account. Thank you!
Hello there, I have a question. how can I access html page from my addon. Knowing that the URL I have is : si/jira.issueviews:issue-html this is my atlassian-plugin <web-resource ke...
When I click into a ticket description (or comments section), and choose hot keys ctrl + B to turn something bold ... the text changes to *sample text* instead of actually turning bold. It does this ...
Hi, How can i move issue from one project to another one using automation when it gets created.
Hi Team, i am unable to log time tickets screen is getting stuck and my jira view also has changed, can you please help
I have been looking through this entire thread and I still haven't got a clue to how I manage to change the Project Lead for a Service Desk project in Jira Cloud. I now understand that the input sea...
Dear All, Could you please kindly help. I am trying to create listner that is reacting on MentionIsuueCommentEvent and send infomation to external plugin via REST API. Information that needs ...
Tickets are not getting created after users are sending emails to ithelpdesk@feuji.com. I reauthorized the incoming mail server, but issue not resolved. Thanks Krishna.C  ...
After upgrading our Jira software, I receive a LDAP error (49). Can you help me?
Our organizations have several teams that use Jira and many different statuses for each team and each project in Jira. Is there a way to search for tickets that have any status that is considered co...
On my email I have a Jira Cloud plug in so I can attached the email chain to the ticket. Now when I try to link the email chain it does not load anymore and it says something is wrong.
Hi There, I have issues in exporting my issues using the Excel option from Jira Cloud. I have recently added some custom fields to my issues. I use a saved Filter, I select from column...
Hello, I would like to update the status of my user story to "Ready for development" if all the linked issues (blocked by) are Done. Here is the rule I've done but it do...
I want to add a user in JIRA project with API but I can't configure API. I use Post method with <base>/rest/api/2/project/{project}/role/{roleid} with data : {'user':<useremail...
Hi, I am new to Jira Automation and need help. Trying to write some simple automations but that are not working as expected. And not sure what is wrong. I want to auto close Parent (story) wh...
Team, after 27 - 3-week Sprints, The Close Sprint & Start Sprint has been deactivated. How do I get those 2 functions reactivated? TIA.
How can I close out old JIRAs ? I dont have access and neither does the assigned assoicate. https://jira3.cerner.com/browse/CHUB-3241 https://jira3.cerner.com/browse/ITCIMP-20218
How can I merge 2 Jira projects without losing reports already recorded on any of them?
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