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Drop down values on issue come up as empty even though values are assigned

Siim Aguraijuja
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August 9, 2023

Hi, 

I've noticed that all of the drop down values show as empty on Jira Issue after the ticket has been created. 

Basically when trying to edit drop down fields after the issue has been created, they all come up as empty. 

Screenshot 2023-08-09 at 13.48.29.pngScreenshot 2023-08-09 at 13.49.19.png

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Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 9, 2023

Hi @Siim Aguraijuja Welcome to the Atlassian Community.

There is an active incident reported related to single select custom fields and you can find the status in https://status.atlassian.com/ and https://jira-software.status.atlassian.com/

You can find a workaround here- https://jira.atlassian.com/browse/JRACLOUD-81638

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