Scenerio- Having the ticket in with customer ,If user replies or commented back,it should move back to In progress automatically. Is there any way to do this? Sometimes even any other user comments...
Buenos dias comunidad! Necesito bloquear la funcion de crear historias de usuario cuando la epica a la que pertenecen se encuentran en un estado final o "listo". Hay alguna propiedad asignable para...
i have deactivated the Jira subscription but I am still getting charged USD 8.53. I need help/solution to get rid of this issue.
Hi Jira community, When I create a issue ticket in a board, the ticket books to all other boards in the same project. How to set to rid of this issue? Best regards,
I have an ask by a team that maintains a dozen Github repos which is: 1. When a Pull Request is created 2. THEN add a component to the issue based on the name of the repo For context, I have creat...
We different instances of Jira and I cannot see Projects from instance to another. Is there a way to link or view on a board?
Hello Lovely community, Here is my question. In our company we are not using cloud , we are using data center. I was trying to move one of the legacy automation to normal automation in jira but i ca...
Hello, i need to do it in Jira cloud, tried via automation but it does not work, someone telling me to do it via scriptrunner, but hard to find information for scriptrunner cloud usage.
I'm working on a Salesforce - Jira integration. On Postman, the following request is successful: URI: POST: {{baseUrl}}/rest/api/3/search BODY: { "jql": "key in&...
Before I pose my question, it would be worth defining the two screens we are referring to. The customer portal form is where the customer logs into the customer portal and clicks Get IT Help to have...
We've created a Jira Datacenter plugin that uses TransformerFactory class and plugin creates new instances using the following implementation: factory = TransformerFactory.newInstance("com.sun.org...
Hi, I've a form with 10 different attachment fields. If I take a look at the answers on a form via the REST API, I will see something like this: "82": { "files": [ { "id": "6235...
when iam trying to create a ticket i got some errors like Error 1 - "Fix Version/s" field is required and the project "PROJECT" does not have any versions. Error 2 - Fix Versions/s: Fix Versi...
cannot find sprints feature in project settings
Have made filter accessible to whole org and set up my subscription to go out every monday with the results of filter but no report gets sent to my org.
Hello , Trying to restore data using instance backup , export done from Jira data center installed in windows environment version 9.4.7 , the import done in Jira data center installed in li...
Hi all. We have server version and we cant buy or get trial for server version all plugins by Marketplace. I need find all comments by specific users. What should I do now?
Let's say i am editing a field name "DiffDate" DiffDate = {{now.compareTo(issue.customfield_10304)}} now = August 17, 2023 Customfield_10304 = September 1, 2023 I expected tha...
hi, all tickets dissapeared after completing sprint and did not move to the next one as expected.
We're working on an integration in our App that will allow users to connect their Jira account and pull/push tickets between our App and Jira that integration should support both Jira cloud and jira...
Dear Support, my team uses the Jira Software appllication and we are very satisfied. However , we keep receiving billing requests. Is not JIRA Software available for free? A possible rea...
I tried to install few tempo plugins like tempo planner and tempo teams and other similar tempo plugins , after that my tempo was disabled from dashboard and when tried to enable , unable to do so
Hi, At the moment we use Tempo Planner as well as Tempo Timesheets. I would like to deinstall Tempo Planner and just keep Tempo Timesheets. Will this effect our data? Furthermore, if we decide to go...
While setting up a powerautomate flow to automatically start a story with the input from a Microsoft form I am running into an issue where a Custom Field with an array is causing an error. The error ...
Hi All, I am facing challenges within my team when team members by mistake assign epic link of work item choosing the epic from another project in Jira account. How to restrict this ability,...
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