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Community resources
Jira
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We use the "Reply To Customer" field in our projects quite heavily. This facilitates communication between the agent and customer and helps us keep all request activity in the same location. As part ...
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Hello, I am trying to iterate though sub-tasks of an issue and assign Start and Due dates of them when the parent transitions to a certain status. The issue and its sub-tasks are imported via CSV fi...
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how can i see the epics in releases version list as the priority or like status in the same line
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For some users, when the user tries to change his email from fname.lname@firstcompany.com to fname.lname@secondcompany.com he gets error stating email "is already associated with another Atlassi...
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Hi I want to once a month archive my older done epics from my timeline into an archive board that I have made. I want to move the epic including its child issues, comments and links etc. Id like to d...
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HI I would like to move all of my automations from one of my projects to my new project. I cannot use the scope thing. Is there a way to do it please? Can you duplicate a automation into another proj...
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Hi - Instead of "watching" an entire issue, is there a way to just watch certain components of the issue such as just start date/due date changes?
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I want to @<name> on Jira server within project automation. Not the assignee. I want it to mention as if doing a @<name>... within comments.
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I would like to check if a label is new (never used in any existing ticket), and act upon it in a jira automation rule. Is this possible? I have an existing rule that lets users add certain ...
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I need to change my new product's name from fin-summa-reportes-sibac.atlassian.net to financiera-summa.atlassian.net How can I accomplish this?
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I have a question about one of the applications called "ActionableAgile - Kanban / Agile / Flow Metrics for Jira." I would like to know if you can tell me if they have separate pricing, in case I onl...
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Can we create fields that can then be used to populate a Change Request (ServiceNow) for example in the board for a story I'm thinking to add related fields like Justification, implementation ...
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Hello! We have few fields (see the screenshot) that our teams are unable to add information to. It doesn't let you click into it and input text. I thought it might be a screen scheme issue with those...
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Background I have been using one of the built-in Automation templates to automatically link issues that are mentioned in comments. Default settings are below: This little rule works pretty well...
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When a certain task is completed, you want to see which tasks instead of the link and send that 'task description/name ' in Slack Right now, we receive the link in Slack We don't k...
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I've recently started setting up Jira Product Discovery but I don't appear to have the 'Votes' field available in the field dropdown. If I try to create a 'Votes' field it says one already exists...h...
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When I perform an external import from CSV into a project, all of the various statuses show up in JSM as the same status. In the file they are various statuses of the correct set that match what is o...
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Hi Can someone mention the steps on how to automate the Jira to add comemnts on every issue that is aged more than 4 weeks
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Recently (the last couple of weeks?), every time we create a link to another card, the link gives the URL of the card and states 'Can't find link' instead of the title of the linked card. The links t...
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HI, field "DATE1" already has some date. Need to update DATE1 as (DATE1 + Variable) where variable is (todays date - DATE2) DATE2 is another date Field Need to write this...
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As of today, all our Jira Cloud users (including me and other Admins) are seeing an error that pops up on every page: "Error! Resource not found!" It pops up 1-2 more times after clicking to close i...
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Hi community, I am trying to route users to a different screen depending on the answers they give to the custom fields I have when creating an issue. I was wondering if it is even poss...
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Hello all, I would like to have a swim lane which only appears in one column. This column is called "Doing", and I wish the swim lanes "In Progress" and "Blocked" to be visible in ONLY this column o...
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Hello all, I want to create a Jira automation; I have a linked Confluence page on the epic and I want it to be copied by automation into new connected user stories and subtasks. Thank y...
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We have started to use Releases and Versions on our Software projects but would also like to use these features on our client Service Desks. does anyone know if this feature is available? Than...
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