Community resources
Community resources
Community resources
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Jira Service Management
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Its possible to remove all emails of my domain @skyinfotechltd.com from suppression list? Users are not receiving email notifications no of Jira when people answer tickets or tagged commen...
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We need an unlimited multi-level cascading field to support the way we do our work. We currently have a field which is 808 lines by 5 columns. It will continue to grow and expand over tim...
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For my JSM project I have allowed any logged in user with browse and assignable user permission, I am able to tag anyone using Jira in our organization with these permission but am not able assign ti...
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Having assigned more than one custom label to issues - How do I show all labels on every issue in the issue results list for a filtered search by default without clicking on the +1 icon for every iss...
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Hello everyone, I am trying to have different queues for each portal group, sadly im stuck. The way I have things setup right now is the following: 8 different portal groups for eac...
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The custom field mandatory validation is achieved by marking the respective fields as 'Required' in Field configurations. This Custom fields mandatory validation is not working if we try to create t...
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Hi everybody. Google play store requires app developers to provide users with a web page through which they can request to delete their user via a web form, to be used if they no longer have access ...
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How do we link the data for Laptops and Cellphones from Intune to Hardware assets under laptops and Cellphones: These are all under Schema Tree but we want to seperate the data
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Hey there, I have a problem with editing a custom field via Automation and I just can't see the problem. I checked other Community posts, scrolled through https://support.atlassian.com/cloud-aut...
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Hello, My client is having some kind of access issues when it comes to logging in to JIRA. The user is able to login to https://start.atlassian.com/ and see "their" products, however the ...
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I still have the same issue. I have set the workflow with All(Can be moved to any status). But for the approvals in JSM. We have like 2 approvals set it up and other status to open....
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I am getting nessus vulnerability for Strutus in my Jira server. " Apache Struts 2.5.0 < 2.5.33 / 6.0.0 < 6.3.0.2 RCE : aeatlcwdpl-i-123456789.XYZ.XYZ.net " Is there a way to ...
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How to include employees in the time report that havent filled their hours in at all. Now I only get the people in my report that filled in at least 1 hour.
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It should send an email directly to the email address entered in the form when I press 'reply to cus
I created the issue using Jira issue API and now I want when I click on 'Reply to Customer' I want to send an email directly In the description, I have all the form data, which you can see here&nb...
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Good afternoon, please help me, I’m trying to register for the free version, but an error is constantly displayed, can you help me? Something went wrong on our end. Please try again. If this kee...
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Hi, I'll ask even if I think I know the answer. Is it possible to activate viewer filters in a Dashboard? (so that the viewer could filter for assignee, reporter, and created date while viewing a d...
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Hi, We were configuring an identity provider through Azure AD, with 200 users synced through the primary identity provider ADFS on the same domain. The second identity provider was configure...
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Hi Team, account reactivation request. Case ID:- CA-2877983 Rehards Arulraj S
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Whenever a user creates or updates a Jira issue, notifications/emails are not being sent to the user
Whenever a user creates or updates a Jira issue, notifications/emails are not sent to the user. I tried sending a test mail to myself using the outgoing mail, but I received an error saying "Authent...
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Hi Team, I want to send a "Reply to Customer" message by sending the ticket number. I am using {{issue.key}} smart value of this use case, but this is sending a link to the customer which t...
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Is there a way to change Issue Type using an automation? The idea is to change to an issue type that has a different workflow.
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Hi Team, We have a problem in doing approvals and skipping it. Story: We prepared a JSM project with workflow below. First two are approvals (Waiting for DG approval --> Waiting for HM app...
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Hi all, we're using the approvals field so that users can add approvers to the ticket and then push it through an approval flow. When you move into the approval status we have a screen that allows ...
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Hi, I'm trying to get notified or trigger an automation when a portal user is created for a certain domain. Is it something anyone already looked at? Thanks Fanny
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On Jira, I want company employees to fill out a form that I have organized and open a request to my project, but these employees should be able to access this request opening area without having a Ji...
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| September 9, 2025 11:40 AM PDT | ||
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| July 24, 2025 12:26 PM PDT |