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Jira Service Management
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Hello, I would like to limit the results for the Assets object custom field. I would like to limitthe results for User that he only will see the name of group in which he is a manager. I can managed...
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Using Assets Discovery Tool version 7.0.4.0 on Windows. I have multiple tomcat instances installed under E:\sw, so I have updated the default Windows_Application_Tomcat.pat pattern to use my root di...
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How do I filter the branches and premises of the Client Scheme in my form? my Scheme object Sucursales object Locales my form
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Hi Team, when recording time, the field Original estimate and Remaining time is available. I need another field that does not show me the original estimate but the budget approved in the meantime (...
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On a single project we have multiple large groups inputting tickets via the portal. They each have their own request types within the portal. We are using the Atlassian Assist Chat functionality to s...
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Currently, the tables in JSM/Proforma are static and can appear somewhat clunky. It would be incredibly beneficial if we could have a dynamic table/grid editor that allow users to add rows while mai...
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Hi, At a customer of us they have included a list for ordering Catering on a portal (not Jira). A user can then enter a number per item. For example, 3 beer and 2 wine. Now I am as...
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I signed up to use it for free, but I was busy so I couldn't use it, but I was charged money today. It's absurd. Please refund me. I don't think charging like this would be a good image for u...
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Hi, our Microsoft Teams is managed by 3rd party. When I try to setup "Chat", I need to approve the installation of Assist Bot in Microsoft Teams, but do not have sufficient permissions. I was alrea...
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We are implementing change management in our environment and seek insights on handling emergency changes. In ITIL, the Emergency Change Advisory Board (ECAB) addresses these requests as a subset of t...
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When selecting the link for the Satisfaction report, nothing happens. The url does pop up in the browser window but it never resolveds It just spins. Tried a background re-index and a system re-index...
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I'm currently in the process of creating a workflow for requesting a new mobile phone, but I'm unsure if it’s possible to implement this in Jira, especially since the flow needs to cross multiple dep...
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We have switched from Opsgenie to JSM and my colleague wants to set up methods of alerts notifications. But he cannot see the Alert tab in the left menu as I am. What could cause this? How to fix it...
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Dear all, since some time, my Customer Service Request page no longer working as expected under Chrome we use a Behaviours script to fill some custom field depending on another one. But since some ...
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Hi Team, Is there a possibility of recording test cases in Jira like Bugzilla or we need to import third party applications in Jira to write the test cases. Thanks.
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Initially, When reporter was raising a ticket using my personal gmail (@gmail.com), it's getting converted into ticket and he's receiving acknowledgement and further replies on the tickets(I'm using ...
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is it possible in the portal to make fields dependent on each other and to show and hide them. Example: I have a field which is answered with "yes" or "no". If the answer is "yes", a field 3 is displ...
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When creating a brand new Jira Service Management project it defaulted the language to Japanese. Although our target population is Japanese, we operate in English and need the UI to be in English to...
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I sent Invited email for customer, but customer can't received invited email and help center don't have reset password.
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I have been enabled with Project Administrator and Administrator privileges but still I do not see project settings and other features which administrator should have.
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we have deleted one story today morning, can i restore it ?
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Sorry if it is difficult to understand as it is written by a Japanese with machine translation. I want to place one item for the customer to select on the request form and use another value ...
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Hello, We are currently using CentOS for our Atlassian products, but CentOS is reaching its End of Life (EOL). We are considering migrating to SuSE Linux Enterprise Server (SLES) or ...
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We have a global "assigned team" field that has options which are the same across ALL projects. However, the default value of this field should be different across projects. I ran into these problem...
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Hi all - Wanted to give you a heads up that we’re hosting a live AMA on August 27th all about automating your work in Jira Service Management. And we’d love for you to submit questions for us to a...
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Atlassian Community Events
| User | Count |
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| 23 | |
| 18 | |
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| 3 |
| Subject | Author | Posted |
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| 4 hours ago | ||
| February 10, 2025 5:31 AM PST | ||
| February 5, 2025 2:08 AM PST | ||
| January 28, 2025 6:53 AM PST | ||
| January 24, 2025 4:31 AM PST |