I am trying to create a personal notification rule using the Responders field. What I would like to do is have alerts that are directed to my team be routed one way and alerts that are directly to me routed another way. However, I have not been able to get this to work. I have tried several different ways,
Responders contains Team Name
Responders contains Team ID
Responders matches Team ID
I also have a second rule
Details (key-value based) incident-id NOT is Empty
However Opsgenie always ends up using the routing that I set up for me which is
Responders NOT contains Team ID
Details (key-value based) incident-id NOT is Empty
Has else been able to get something like this to work? Anyone have any ideas?
Hi @Kim Barry ,
Since the responder field is an array like tags, I believe Contains or Matches (regex) should be either of the two options selected when filtering on the team/responder.
I had success filtering on the actual name vs. the ID though. For example:
The order of your notification rules might matter as well since Opsgenie processes these in an order of operations from top >> down, and will use the first matching rule / filter:
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