Hello. We use Opsgenie to catch all alerts from many integration types where I see I can create outgoing automation rules but I do not see such option for Email integration. We are receiving manua...
Hi there, Even though we updated the payment, our account is still suspended. Please Help ASAP Ticket for renewal payment: CA-2782107 Ticket for Reactivate Subscriptio...
...ollowing results: Other Information Contains Winline: true Other Information Contains Git: false Issue Description is not empty: true Is Value of "Issue Description is not empty" same as "Other I...
Hi there, I want to enable normal JIRA users having access to their own mapped devices - without granting them access to the object scheme. Goal: To switch status of the current user mapped...
Hi there, is there any way to import several CSV files to 1 object type? I cant configure the csv-import successfully. I have 3 external source systems from where i create csv exports. And now I w...
Hi everyone, I'm trying to create a form to use in a ServiceDesk project and wonder if anyone has a suggestion to solve this example; The form has 2 choices - 'Order new hardware', which triggers...
Dears, I'm building an integration between AWS and Jira assets using AWS Assets market place app. After completing the configuration and making sure that AWS is reachable, I've been asked to select...
Dear Community I'm JSM admin with free plan assigning another account as an admin so that the other admin can create issue in custom field. However, the admincan see only personal settings rather th...
Hi, Is there an app that will allow me to count the number of days since a bug was raised? We have a product which has a lot of bugs and I want to use this as a motivator to increase the du...
Hello all, We, as a team, are building a Customer Community Forum, which allows internal users to Submit a Tip/Ask a Question (to other customers) and Request a Feature (Customer Driven Features) th...
Hi There. when executing a test case and i fail a particular step in that test case. i then click on create issue from that failed test step. The create issue screen is displayed to capture bug detai...
Hi there! Is there any way to have objects versions in Assets? There is a history log of changes made to an object but there is no "revert to previous version" function or even object version ...
Hi everybody, Is there a plugin, which can allow me to send Microsoft Teams messages not in the Microsoft channel for Jira Automation?
Dear Jira Community, How I can managed to create 2 fields Category and Subcategory which will be dependent to each other. Example: Category is Network which will be dependent on below ...
...o do it ? Related to the marketplace procurment do you know if it is possible to make it avaivaillable to download the object on private mode and not on public mode ? Tus Kris
We are a business that reviews and approves content provided by our customers. The customer will send us their content as a ticket. That ticket will get allocated to a reviewer in Jira. The reviewer...
Buenas he adquirido el Addon AssetIT y me gustaria saber si se puede vincular / asociar activos entre ellos. Por ejemplo Servidor con su licencia.
Hello @everyone! I have been tasked with structuring our company projects for the past month now and learned Jira software quite well. I enjoy the liberty one has in creating the perfect project f...
After editing my SLA, I can no longer see it when I open a ticket to work on it, what could be the problem? here is my SLA Time to close after resolution - 1 goal Time to review nor...
As far as I understand, an email may only be used for a single request type and a request type can be linked to 1 issue type. We want to use the same email for more than one issue type, 4 issue types...
Hello everyone! I'm currently working on setting up an automation to aggregate story points from stories within an Epic, but I'm encountering issues with my smart values. When I use the JQL search ...
The solution will be in data center. I am thinking have all license JSM but there are only one group use methodology Agile, then I am looking for a plugin in JSM for management agile concept
Hello, I am trying to have an integration between Jira and ServiceHub (this is an app that integrates with ServiceNow - basically another portal with tickets). The problem is that ServiceHub ...
Our team had the early access for Atlassian Intelligence, however we are unable to setup the Virtual Agent AI powered feature. I am thinking if there are any other requirements to enable this feature...
Hi, I am editing my issues via branch rule now after the branch I want to access the issue which is last update by this rule. Like there is an option like last created issue by this rule as ...
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