Community resources
Community resources
Community resources
Jira Service Management
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Hi. Let's say I have a task with a form attached (linked to Jira fields) that, when created, creates five or so sub-tasks. The task is put into a specific status; let's call it a work in progress. B...
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Hello, I wonder if there's a way to assign queues to specific groups, teams or roles. i.e. Have 1 team working viewing only their requests and another team seeing only th...
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Hi Jira Community, I am implementing an automation rule that will send an HTTP request to a PHP script. Currently, I am using the command "file_get_contents('php://input')" to capture ...
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When looking at "Change" request type I can see : Issue Type "Invalid Issue Type" and Workflow "Invalid Workflow" messages When I hover the mouse over these I get the messages: "This issue typ...
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Hi, I am trying to set the start date field based on some other parameter: {{now.withYear(2024).withMonth(1).withDayOfMonth(15).plusDays(issue.Start PI)}} The above works great, bu...
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...here customer attributes reflect true. for example All issues where Reporter's location is emea for example All issues where department is sales Any advice is appreciated, Sean
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Hi guys, in the jira personal notification settings, it is stated that " Default notification settings apply across your projects. These can be overridden by your email preferences o...
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Hi, Wondering if anyone has problem logging into Opsgenie from Opera browser. My observations: 1. It works from incognito mode, which would imply it may be some sort of cookie or cache issue. Tried...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I need an Automation rule for copy a Value from One Issue to Another Issue. Story: Project: Demo Issue Type(All Standard Issue type) : Alpha(Parent) Beta Gamma Delta Zeta Now comin...
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I'm not sure I'll be able to phrase this correctly to properly convey my meaning but I'll give it my best shot. Hopefully someone can help me because this is confusing me quite a lot. If you want to...
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I have a team of 10 members and I have paid subscription of Jira. One of the team member is leaving the organization and I need to change this member with a new member. Can I do it?
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Hi All, I have looked everywhere and i feel like i have tried everything to do this. Tickets for this project (which is a Team Managed Project) will need to be due x days from live date. We n...
- Question
- cloud
- jira-cloud
- team-managed-projects
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My consulting company is using Jira Service Management (JSM) and Jira Cloud for both customer support and project/task management. Instead of creating a project for each customer, I am trying to use ...
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I want the client to see all the tickets created in a project, for example in the photo I want the client to see all the tickets of the test project.
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Hello everybody, As part of our upcoming migration from Jira on-prem to Jira Cloud, we seek a solution to make our historical tickets accessible to our customers. Here are the detail...
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Jira is being used for Project Monitoring in our organization. We are also using Instana SAAS as APM for few of our application in production environment. We would like to know if we can in...
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Hello! I was wondering if it is possible in Jira to enhance the data modelling of historical ticket or project data. Specifically, if this can be achieved through the existing Labels feature or...
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Hello, quite simple question. How do i get Urgence as a column filter in the customer portal?
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Hi, I am using Jira service management from couple of years. I have almost used every functionality within it. Now I came up with an requirement of my client that he wants to add a default v...
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Is there a way to remove the extra space that appears at the bottom of the comments section? The page continues to scroll about a 1/3 of the page. As an example:
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Hi Dear colleagues. We are using Element Connect Configuration plugin in order to get Group Emails from the Active Directory. I have this query and want to display both Group Trees and EmailGroups ...
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We have a potention customer who has asked if JSM has a color blindness more?
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receiving error below while sending a web request. Can someone please advise? Response500: Unable to validate SSL connection
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Hi everyone, hoping you can help me. I'm trying to set up an automation where when an issue is created, if it has a parent link it will inherit the value in the parent link Team field....
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Refined Confluence pages has just stopped displaying hosted PDF links as simply linked text. Instead, now these links are all displaying with PDF icons and showing their filenames. now: why thi...
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