Community resources
Community resources
Community resources
Jira Service Management
-
Hi there, since the integration of OpsGenie into Jira Service Management, I haven't done much with the OpsGenie functions - hence the question about the best way for my requirement. The requirement...
-
I was looking for some advice on how to exclude users from the workload balancer when they are out of office. Currently I am just removing them from the automation manually but its a real pa...
-
Hello, I have a question about the Request type search filter on the customer portal in JSM. When I search through the list of request types, it will show all the requests typ...
-
Hi all, we would like to create CRMs via Jira Service desk and are looking for a way to integrate SAP into the JSD Asset management function. Thank a lot in advance Oliver
-
I have a Jira Service project which is linked to our customer portal. Our customer requested for an additional field in a form. I have added that field to the form. It is available to the customer fo...
-
Hello, On Jira on-prem version I was able to use IQL on Jira Cloud not able to find. Any suggestions? I have a like 7 layers structure with inbound and outbound references. I would like to f...
-
Hello, Company that I work for is implementing JIRA Premium. My team's task is to prepare the analysis layer. I've checked "Dashboards" and possible configurations. I'm afraid that it isn't suffici...
-
I am facing issues with the email-to-Jira integration and automation in our project: Setup: Emails to a email channel create tickets in the project with the default "Report an Incident" req...
-
I'm looking for a method to close a ticket after x amount of day without a response from the customer. I assume this can be done through an automation, but I'm not sure how exactly to approach it. Si...
-
Hello Still testing Jira Assets. I'm trying to figure out of we can set up a history of asset usage. For example, in my current software, in the case of, say, laptop XPTO, I can see not only that it...
-
Hello, Is there a way for a group of people to receive an email notification when a specific change in the status takes place? At the notification type the option 'An issue is updated by a wor...
-
Hi Team, Do you possibly know how long Archived issues are stored in the 'Archive" tab? (Jira Cloud version, team-managed projects) If I archive the issue type "task" would it be automatically ...
-
Hi, I would like it if we could automatically transition the status and change assignee on a certain date based on a date field. For example, We have a status called "appointment booke...
-
I have create a jsm portal link and with portal groups . But i want to give that portal link with some param fields set . So that through same help portal link i can birfurcate the link for new...
-
Good morning, I want to know how I can change the logo displayed on the left on the portal and replace the word "arondor" in the access URL. THANKS
-
I'm mapping all the computers in the frontend and need to display who has each computer within the same UI. Currently, I'm using the navlist endpoint ( /rest/insight/1.0/object/navlist ) to fetch ...
-
We use JSM for registration and handling of Feedback and Complaints cases for our projects. People who register the feedback and complaints cases are often offline in the field. I am looking for...
-
Morning community, We have a use case for making the Major Incident toggle in JSM only available to certain groups. As field security isn't possible and plugins are also not an option, I tried placi...
-
Hello, the size of the canned response window is static in our jira. is there a setting to change the window size or make it flexibel? Thank you... best wishes Fr...
-
Good Day! I'm new to Jira Plugin Development and following a tutorial to kickstart my learning. I'm stuck at the step where the tutorial used the ComponentImport annotator from: com.atlassian....
- Question
- app
- cloud
- jira-cloud
- jira-plugin
- jira-sdk
- +5 more tags...
-
We are updating and commenting some of the issues from the Java back end code for the Business requirements and the application is having Issue updated and Issue Commented notification events, hence ...
-
i want to track the time when the ticket is transistion to ON PROGRESS , currently my refference is this : https://community.atlassian.com/t5/Jira-questions/Log-time-to-quot-Time-Tracki...
-
Hi, I have two projects in JIRA that have a portal for client access. When I add clients to one of the two projects, if I log in as that client, I am seeing both portals that I have created, not ju...
-
I can able to download Opsgenie app in premium jira instance, but it doesn't visible in feature tab.
I can able to download Opsgenie app in premium jira instance, but it doesn't visible in feature tab.
-
I have users that used to collaborate with us in JIRA and JIRA Service Management. They no longer do, but they need to report issues, as a reporter, and receive notifications. Problem is,...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 47 | |
| 10 | |
| 8 | |
| 6 | |
| 6 | |
| 5 |
| Subject | Author | Posted |
|---|---|---|
| 6 hours ago | ||
| 9 hours ago | ||
| 15 hours ago | ||
| yesterday | ||
| Tuesday |