Objective: Users in policy 1 may be either a Jira user or a JSM customer Users in policy 2 may only be a JSM customer All users in the domain are managed. The difference between the polici...
Hi, Is there a way to change the administrator of our organization? Our current organization admin has left the company, and we would therefore like to reassign this role to another employee. Do we...
I have taken over as admin for our Atlassian products recently and have discovered, that we use a separate billing account for our Atlassian Guard subscription. Is it always like this? Or is there a ...
Hi Atlassian Guard folks 👋 My name is April, I’m a product manager building Atlassian Team features. Earlier in the year, we released Managed Teams. These are teams that have been conn...
Is there a way to transfer an instance of JIRA/Confluence from one organization to another? Not all products or the entire org but just one instance?
Hi all, I need to establish strict permission policies for our new cloud organization via Guard. I'm org admin. I am baffled that I cannot filter user groups the same way that users can be fi...
Hey all, I'm exploring how to set up email notifications to org admins when a user is added as an org admin - advice on this will be appreciated. And I found out something strange to me: ...
I want to find ticket who have the parent of the parent in (X)
Hey folks! I recently hosted the Kickstart your security: Getting started with Atlassian Guard Premium webinar. Missed it? You can catch the replay here: Watch on-demand ⏯️ It was...
Hello, With the IT team we configurated the sso for atlassian with Azure. Everything was ok, I switched the members to managed (mine too). I tried to connect again without cache but I get th...
I'm trying to create a board so I can see an overview of all my projects in one spot to easily identify and attack any issues based on the Due Dates, Phase, Progress (% Complete), Priority, Status, e...
Hello, following Atlassian's recent announcement of the acquisition of Borneo, I have several questions that I don't know if anyone has clarified yet, or if there is any documentation on the topic ...
We are currently considering making MFA mandatory for accessing our Atlassian environment applications, but we're wondering how this might impact third-party app integrations, as well as bots and aut...
Hi. We're on Standard plan with our organization at mhndigital.atlassian.net and we migrated to the cloud two years ago. Today, I got the error message "Uu oh! Something went wrong. There was a prob...
I'm looking for some advice from the community on best practices for group management through Azure AD. Is Scenario 1 possible? What are other people doing? What should I avoid? Where are ...
I'm using SCIM to provision users and groups to my Identity Provider (with verified domain) in Atlassian. I'd like to grant app access to the synced groups, but I'm not seeing any way to do that. Is ...
Hello, I want to know why the Atlassian Guard limit has been breached and why it does not match the current license of Jira/Confluence.
Hi! I would like to learn more regarding Atlassian Guard. My current org environment Atlassian Guard has exceed license limit. May I know what is the impact for this. The billing will be on July 202...
I am trying to add user from outside of my organization to our JIRA. Every time I try to add, it automatically add the member as "Deactivated" and cannot add the member. Why is the member being adde...
Hi, How can we have the new Centralized user management? We still have the "original" one and would like to move to the new style user interface. Regards, Manuel Mesquita
We just implemented JSM and verified our company domain, subscribed to the Atlassian standard plan, and integrated JSM with our Azure Entra. However, when we perform automatic account claims from JSM...
Hello, We have taken notice of your Q2 2024 release Multi Org Domain claims (by March 2024), We have been able to create up to 4 organisations for different users sharing the same domain. We...
Hi team, We are unable to access the Jira application and getting following issue: Error on the server level backend: 13-May-2025 04:17:10.428 WARNING [Catalina-utility-2] org.apache.catal...
Some user have set 2-step authentictaion now they are not able to login due to mobile issue, as a admin how can I disable it
We are trialing Guard premium and the documentation on the SIEM webhook is extremely limited. Has anyone setup a connection to either - Cribl - Crowdstrike Next-Gen...
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| May 19, 2025 11:34 AM PDT | ||
| April 23, 2025 11:13 PM PDT | ||
| April 22, 2025 6:21 AM PDT | ||
| April 14, 2025 8:39 AM PDT |