Atlassian Automation

When I try to upload results files manually, nothing shows up. this is the option: this is what I see, nothing:   What happens?

• Question
• automation
• cucumber
• jira-cloud

Is there any way to Automate ticket to go back to previous status Based on the certain JQL conditions. My Requirement, Go to previous status if the Action Reporter was X-User I have seen "Return t...

• Question
• automation
• addon-com.codebarrel.addons.automation
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• app
• atlassian-marketplace
• +3 more tags...

Hi all,  Im working on  an automation rule for triggering an email notification depending on some filter criteria for some issues. there is an error in the audit log. Could not send emai...

• Question
• automation
• cloud
• jira
• jira-server

I have an Insight object schema, with an Object in it, called Computer. This Computer object has 4 fields: Name CPU RAM Owner All of these fields, except the one called "Name" are empty, and ...

• Question
• api
• automation
• cloud
• field
• request
• +1 more tag...

Hello, I need to know how to configure the blocking of technical support requests from our customers in Jira Service Desk. In particular, I need to block the customer automatically when the service ...

• Question
• automation
• cloud

Hi. I'm used to the Server version where there is a field "Epic Link" under "Custom" when I click "Configure Fields" button with Gear icon in "Edit Issue" view.  This is where you select which ...

• Question

Hi, I'm trying to update a custom field that allows multiple object values, and I would like to add another object when the summary field is updated. I'm have not found documentation on how to do t...

• Question
• automation
• cloud

Hi All, I have had a look at https://support.atlassian.com/jira-software-cloud/docs/automation-actions/#Automationactions-Lookupissues which explains how we can do the bulk processing of jira t...

• Question
• automation
• cloud

There are some Insight fields' values I am changing currently with simple automations. My current rule looks like this.   Manual Trigger (to make testing easier) Web GET-request to an API, ...

• Question
• api
• automation
• cloud
• insight
• request

Hi, i will like to know whether it is possible to trigger an email notification to the assignee of an EPIC when I change the status of the Feature (which is the parent link of the EPIC). thank you ...

• Question
• automation
• cloud

⚠⚠ Since getting involved with the new Product Discovery template in Jira Premium cloud, We now have an confusing and automation ruining situation. The Product Discovery "Team" field is available in...

• Question
• automation
• discovery
• jira-cloud

I want to use automation for jira to do the following get a list of issues where "x" custom field was updated in the last week Send that list via a slack message  -------- I know how to use ...

• Question
• automation
• custom-field
• jira
• server
• slack
• +2 more tags...

Hello, I've just started researching this subject but thought I'd ask here first. Is it possible to run a powershell script from an automation rule please?   Looking to add users to AD g...

• Question
• automation

Hope someone knows a way to resolve the following task: Trigger: Rule is triggered when an issue is transitioned from status A to B. What should the rule do: If an EPIC (in this case with the same ...

• Question
• automation

Upon automation trigger, I want to automatically delete an attachment, how do I do this?

• Question
• automation
• cloud

Can not search for Team change "Team" in the search field/JQL. Any one having any idea how to set up this automation/webhook?

• Question
• automation
• jira-service-desk

Hi, I'm trying to send an email upon custom field change value to 'Yes' with no success. I guess the regular expression is not correct? this is what I'm trying to do: Field value changed: Fields t...

• Question
• automation

We are trying to use Jira Automation (in Jira Cloud) to set the reporter field based on part of the body of the email. For example, when part of the body of a request is "#reporter jsmith" (where js...

• Question
• automation
• cloud

Hi,   I wanted to know if there are  specific endpoints to get a list of linked TestRail cases using Jira API. Goal is to get the list of test rail test cases associated with a Jira...

• Question
• automation
• cloud

I have a InsObj Insight object with the following fields: Key, Name, TestField  All 3 are string type fields. My goal is to set up a manual trigger from an issue, which changes the ...

• Question
• automation
• custom-field
• insight
• update

We currently have a Jira Service management project set up that gets emails from another system and it generates issues. Currently every issue is listing the email address we configured on the other ...

• Question
• automation

So when I send my message I am using the following for the message body.   Following issues have been assigned but not started: {{#lookupIssues}} * {{key}} - {{issue.assignee.displayName}} ...

• Question
• automation

Team. We have some subtasks for ticket, on closure of some subtasks, need to update custom field value in parent ticket. I followed the article :  https://community.atlassian.com/t5/...

• Question
• automation

I have the custom fields Start Date and End Date that I use to get a better idea of my teams workload in the upcoming weeks. I've set in place an automation rule that automatically updates the Start ...

• Question
• automation

Hello !   We are working on a environment with :  Jira Jira Automation Jira Plan I want to create a Roadmap that is easy to use so as soon as a fixVersion is set on an Epic (or an I...

• Question
• automation
• plan