Atlassian Automation

Hello, I have 2 Number fields, each time a user enters a value to the first one Field1, Field2 should be updated as the below logic: Field2=Field2+Field1 In my Automation rule, I used "Field value...

• Question
• automation
• number
• smart-value

We have a Lead Generation Project in JIRA that we use to track software projects as they move through the pipeline. Each issue that moves through the board represents the 'brief' and references to ev...

• Question
• automation

Hi All, I'm working on Automation pipeline (using Automation for Jira - Server) to change some values including "Request Type" in the ServiceDesk incidents when they are creating.  I coul...

• Question
• automation
• cloud

Hello all, I have a multi-user picker field called "Followers". When a user is added to this Followers list, I want to automatically add it to the watchers list. I figured out how to do that by tr...

• Question
• automation
• smart-value
• user-picker

Hi, I'm trying to get the list of all testcases mentioned under 'Traceability' for a given ticket. We are using Zephyr for test case management. What apis can I use to access the list of linked test...

• Question
• automation
• cloud

Hi Community! I'd like to share with you all this recent KB article we published on Automation's IF / ELSE Block Condition: Scheduled Automation rule with IF ELSE Block Condition not working as...

• Article
• addon-com.codebarrel.addons.automation
• automation
• cloud
• data-center
• server

We have many projects going on simultaneously in company. Each project have many tasks. I want to generate summary report with columns- "project name", "original estimate", "Logged Time", "Remaining ...

• Question
• cloud
• filter
• report

Hi Community, I'm hoping someone can help as I've tried troubleshooting and just can't figure out why a couple of the Jira automation rules which were running fine, stopped working about 3 weeks ago...

• Question
• automation
• cloud

Hi There, I was going through the IQL documentation page of Insight. There are some more reference links available on the bottom of page. Read about where to use IQL   Page: Insig...

• Question
• automation
• cloud

Hi,  I am looking to add a field to the closing screen of a service desk issue, where the customer support provider can input the approximate amount of time he worked to resolve the issue.&nbsp...

• Question
• custom-field
• field

Hi everybody, I'm desperately trying to update the Epic Link field using a regex that returns a smart value. Only, when I run the automation, I get an error of (gh.epic.error.not.found)   The...

• Question
• automation
• cloud

I have an upstream system that calls an Incoming Webhook where the JQL looks for a match of the incoming data with a pre-existing issue in Jira. It works great if the record exists. But I want take ...

• Question
• automation
• jql
• webhook

I have integrated JIRA with Gitlab and trying to raise issue in JIRA using automation when build fails in Gitlab. Please find the images for the rules created for JIRA automation. But I am not able t...

• Question
• automation
• gitlab
• integration
• jira

TL;DR: Is there something about the Manual trigger that provides more access to information about the issue, as compared to the Issue Updated trigger? Details: I'm trying to set up a Automation for...

• Question
• automation
• cloud
• secure-fields
• trigger

Hello, Do you know please if we have a way to put in a mail created by jira automation linked pages of a Sprint?   thanks

• Question
• automation
• cloud

Automation for Jira version 7.2.8: I am creating a  rule to create 6 sub-task issue types when a Story issue-type is created.  I start with the Issue created trigger.   The co...

• Question
• automation
• server

Is there a smart value that captures the Epic estimate that is found on the epic panel? My Goal is to set this value on the Epics Story Point field.  I know its not really that practical but ou...

• Question
• automation
• jira-misc-workflow-extensions

1.We have an automation rule to update the Request Type (based on the issue type)  when a status changes and the Request Type is empty. example: Type=incident then update requet type to "Get I...

• Question
• automation

Hi there, I recently found a way to create a Jira template utilizing automation. Essentially, every time I create a new Epic, I ask Jira to automatically generate a bunch of issues using the When is...

• Question
• automation
• link
• template

We are setting up a federated Jira instance with two data server versions of Jira. We are curious if we can set up an Automation for Jira rule to trigger an update on an issue in one Jira project bas...

• Question
• automation
• federation
• issue-link

Hello, I am using Jira Server. I need to create an automation where I create a ticket in one project, project A. There will be an ID # on the ticket (which will a free text field).   I also...

• Question
• automation
• jira-server

I'm looking to create an automation in two separate projects in which one field in project A has an allocated resource ID # (the field would not have a set context, as the ID #s could go on and on).&...

• Question
• automation
• app
• jira

Hi, We've got an Automation rule which saves the email address of a customer to a custom field upon using our online form. This part works fine. The part which is giving an error is when we want to...

• Question
• automation
• custom-field
• customer
• email

Very simple rule execution for when a "sub-task" is created; if the Assignee is blank, then assign to the Reporter: However every time this action occurs, Jira will send out email notifications ...

• Question
• automation
• email
• event
• issue
• jira
• +1 more tag...

Hi All, I am using the Jira automation to sum the logged hours (worklog). Trigger is an issue worklog update. Now once the worklog is updated (worklog update trigger) for an issue, I want to sum up...

• Question
• automation