Hello, I see that notifications are sent via OpsGenie. OpsGenie incidents are separate from normal ITSM incidents this is what I figured out. Is there a way to sent a notifications from ITSM incide...
I want to create a Quick Action automation where I create a new branch in github. I want to also fill out the 'source branch' based on a smart value (in this case issue fix version) but it seems I ca...
I am trying to send a slack message via web request that asks to view the list of tickets that have not been touched in 7 days. The same message sends with each issue that is found in ...
I am having issue writing an automation for any Epic which looses a child. I cant seem figure how to update the story points for an Epic when it looses of a child ticket
"Specify a valid value for reporter" error is getting while creating user story/ bug from agile workbench in pega
I'm trying to create an automation for the following scenario, but I'm stuck and need help. Step 1: tickets are assigned a numeric "master priority" (custom field) Ticket A = master priority 1 ...
Hello, guys. I need help to figure out how to set up this properly... I'm not an expert and found it somewhere within this community. So the problem is we have issues included in a release from diff...
I want to watch a specific user page view per a page, in space. I know Page analytics Views but its not all user and can't export Excel.
I want to export space to PDF, every month, automatically. so I see automatic action but don't exist. should I give up ?
Hello, I'm hoping we're just over thinking this, and there's an easy answer, but we currently have 60+ JIRA stories in a Kanban project created by the Scheduler on the first of each month.&n...
Hi Team, Please help in creating rule, if I add new users, they should not be assigned all the available groups by default , but to be added only to a specific group.
I cannot understand why these simple rules are not working for the automation I'm trying to accomplish. I merely want to transition issues to Archive after they have been transitioned to Done for 3 d...
The4 component on-prem was: Then: Import template I don't see a way to select 'Import template' in the list of fields available in cloud automation. My intent is to import an 'issue for check...
I work on project management templet as all our projects are epic in one project my team add daily comments for their task, I want to send a daily email to the supervisor containing each comment adde...
Hi All, I am trying to achieve the following When an Issue transitions from status X to status Y an automation rule kicks in and does the following: Send a web request Start a countdown tim...
Problem: I have a Task ticket with several sub-tasks that I Deep Clone (in the existing project) that I want to create a new ticket in another project based on the newly cloned sub-task ticket? Her...
Is there a way to automatically link 2 issues from different projects and keep them in sync?
How can I use the Status Category in an automation script? We have multiple projects that each have unique workflows with a different status as the first "in progress" status or the "done" stat...
New to Jira so still learning. But all tasks in each epic are sequential (and linked), and I want to be able to set the number of days for each task and the first tasks start/end dates and have the r...
I need to update a field with the summary from a linked issue. So far I have been able to extract the value of the summary of the linked issue but I can't figure out how to put that back into the fie...
Hello, Community 👋 Scott from Automation Platform here. We are excited to announce today some improvements to Automation in the form of being able to apply filters to Manual Trigger rules. ...
I've been experimenting with an ask from Epic owners to get a consolidated report emailed at EOD of all Done issues that are linked to the Epic. I'm stuck on the linked issues part of the automation...
Can the 'Then' action of a rule directly specify another rule to be triggered (i.e. daisy-chain rules)? The reason I am asking, is that I have a global automation rule where a source ticket's status...
Hello Atlassian Community - I'm stuck and need your expertise! I have a set of labeled pages in my Confluence space, each with a Page Properties table. That table has a row called status with severa...
Is it possible to download an issue attachment and save an attachment on local file system folder using automation?
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