Atlassian Automation

I want to branch over a list of values, in the specific case it is the "Affected Services" field (JSM specific). For my test, the field contains 3 Values and the Log Action returns: "ServiceA, Serv...

• Question
• automation
• cloud
• jira-service-management

Hi everyone, I know this question has been answered over multiple posts and I have created my automation based on the solutions from those posts but it is still not working for me.  My scenari...

• Question
• automation

I'm trying to create and automated report that communicates daily on: Numbers of issues in project Numbers of issues in To Do, In Progress & Done status Numbers of issues with a particula...

• Question
• automation

Hi, Im hoping to copy whatever is in the components field to the affected services field. Can anyone help us with that? Thanks

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• automation

I would like to set up a periodic task in the automation module that is created annually (for example, November 1) using the plan option. Daily, weekly and monthly is possible, but not annually. Does...

• Question
• automation

I am new to JIRA Automations and have created a rule that initially schedules the creation of a Task. Following this, a Sub-task is supposed to be created and linked to its parent Task. While everyth...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Hi Community, I'm looking for an automation rule, when we edit the start date on child tickets (task, story) these changes should replicate on parent ticket (epic,initiative) Thanks

• Question
• automation

Hi Community,   I am an Jira site admin of my organization. I want to create a board for Project managers who can manage the task through bug type priority. However, I am unable to find the "...

• Question

I would like to automate re-broadcasting inline comments on a page as page comments. I can't see any documented way to do this, it's not exposed in comment smart values. Trigger: Page Commented If:...

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• automation

Hello, I have a question. I have a customfield with gross and net price. Currently there is an American notation with point as decimal separator and comma as thousands separator. Can I change this t...

• Question
• automation

As in the title, I've got 403 when I try to add "lookup objects". I've tried to reload page, to enable cookies, to relogging - still the same error.   Has anyone encountered that? 

• Question
• automation

How can I add an insight to an idea through automation?

• Question
• automation
• cloud
• insight

Hi All    I am trying to figure out a way to automatically assign tickets using specific time slots.. I have played around with a bunch of conditions and it seems there are to many soluti...

• Question
• automation

Hi, I am struggling with the automation that is quite straightforward.   I have issue A, the automation starts from the Action button. The popus asks for the fixVersion to be provided and once...

• Question
• automation
• administration
• cloud
• jira-software
• jira-software-cloud

Heyhey, hope someone can help. AIM I want to inform my JSM customers about a new form being added to their ticket via a comment so they can fill and submit it. We realized that some customers with...

• Question
• automation
• cloud
• jira-service-management-cloud
• jira-software-cloud

Hi,   The global automation tools are fantastic.   One of our managers was hoping to set the 'scope' selection for a customized global automation rule to specific parent pages within a sp...

• Question
• automation
• confluence-cloud

Hi, I am new to using Jira automation, I was wondering if it is possible to use it with Zephyr Scale Cloud? Eg when test cycle is created, do x. I haven't been able to find much information about it...

• Question
• automation
• cloud
• jira-software
• zephyr

Hi Community,   Our Department consists of 2 employees based in Cape Town and Detroit. Based on these locations just provided there is a time difference.  I'd like to know how I can setu...

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• automation

I need to access the data in excel document from Jira(Data Center) Scriptrunner?

• Question
• automation
• cloud

I want to create an automation rule for access requests to assign the approver name based on the service owner's name. The notification email is sent to the service owner either to Approve/Reject. Ki...

• Question
• automation

Hello,    So what I am trying to do is automate scheduling for one of our projects. I am trying to get the automation to send calendar invites through google calendar once an issue is sta...

• Question
• automation

I have an automation that sends the comments made to an issue to a Slack channel, replacing the user tag in Jira side with the appropriate user tag on Slack side (so people get notified).   Wh...

• Question
• automation

Please bear with me on this.   I have created a Request type on the Portal as a kind of sign of form which will be completed by several different departments. When this form is completed I wan...

• Question
• automation

How to configure in JIRA by sending due date reminders or screen notification to a specific group (Management) in Jira when a Sprint is nearing the completion date and Stories inside the Sprint aren'...

• Question
• automation

I have an Automation Rule that runs on just Epics and does this lookup: parent = {{issue}} order by issuekey I want to get a sum of the story points of the children of that epic (I've attached ...

• Question
• automation
• jira-cloud